Summary: I initially loved this laptop, BUT, then the screen started to go blank without warning. It was returned for repair and subsequently sent back as 'REPAIRED - MAIN BOARD REPLACED'. First of all I doubt this happened I think they are just blowing smoke, now the same exact symptoms have reappeared, so obviously they didn't fix the problem. Now I have to return this unit again to be repaired (costing approximately $38 each time not counting packaging and time).
ISSUE WITH AMAZON ONLY; product is great. Need ATTENTION to Amazon's FALSE ADVERTISING
26 February 2014
Summary: THe laptop itself is fine. I own the one with 12GB RAM, GTX 760M and BD drive, and love it. Bought this one for a friend for a new gamign laptop, and the 760M and 750M are negligibly the same. My BIG PROBLEM is with Amazon! BOTH laptops (9822, I believe) and this 9829 BOTH have "CineCrystal" in their description-- That's Acer's marketing for a GLOSSY screen. I have had a 720p Acer laptop with a glossy screen, and besides viewing angles, LOVED IT.
Summary: The computer worked perfectly. But when I try to get the update to windows 8.1 was when I realized that the license of Windows 8 that was pre-installed on my computer had an expiry date (January 26, 2014) and when I tried to validate the key the system throws me an error. Error code: 0x8007007B. Error description: The filename, directory name, or volume label syntax is incorrect. I can not use the computer, as I had to restore my system to factory default settings.
Summary: When I received the computer the battery wouldn't charge. After an hour on chat with Acer they sent me a different battery within 5 days. After that didn't work either, and another hour on the Acer chat line they told me I would have to send the laptop back to be "repaired" and I would get it back in around 10 days.