Reviews and Problems with Acer Aspire TimelineX 5830-series
Showing 1-3 of 3
Possible Factory Defect
Yanni G., Amazon
24 March 2012
Summary: Both my friend and I bought these from the Microsoft Store (one in Arizona one in Virginia) during the 2011 end of the year sale. My motherboard died within 1 month of use. My friends died after 3 months. Neither of us put the machine through any strenuous activities. I am not sure if its a factory defect or if Microsoft did something to mess things up. Good thing is that you get a 1 year Acer warranty that pays for shipping and repair costs (takes about 10 days).
Summary: My wife and I bought this laptop for a Family Christmas present. Bad choice. It lasted a little over a month before I had to send it back to Acer for repair. One day it just did not power up? Hit the button and nothing happened at all. I will be waiting another month to get it back from the Acer repair Center in Texas which is inconvenient since we were using it for various PC Games Like Skyrim and Sim's. I would not recommend this laptop to anyone.
Summary: So excited to get this product and then immediately disappointed as both have already been shipped back to the companies for repair. In approximately two months the Xbox kept freezing up and the Acer hard drive went out completely. So disappointing. Not what I expected with these two well known brands. If this was a quality issue because of high demand for the free Xbox deal--both Acer and Microsoft should look into doing a better job.