Summary: the system froze on me,had to go back to acer to put it right,now the key board is very erratic,F2-F8-F12 do not work, battery is only giving me 4hrs. whereas it should last for 8hrs. Overall the layout of this particular model is totally NOT USER FRIENDLY, It is going back to Acer for the second time to put things right. It COST ME £714 not happy with the situation at all. I have pointed out the issues to Acer but to no avail.
Summary: Update Nov 15 2013: Changed rating from one star to two. See comment below. Original review: When I bought this it had Windows 7 pre-installed. I tested it for about an hour, and except for a buzzing noise it seemed to work okay, albeit slow. I then "upgraded" to windows 8 and since then the laptop has been just terrible. - When I close the lid to put it into sleep mode it restarts. - Sound has disappeared twice, but come back after re-installing the driver.
Summary: Bought this laptop as an upgrade from windows vista. Laptop never shuts down properly and in the end you have to press the powerr button to turn off, very slow even with upgraded 10mb ram and dedicated ssd. Very disappointed.
Summary: Although I am a member of Amazon Prime scheme, the item didn't arrive on the next working day. Touchscreen is responsive enough but not sharp, bright and crisp enough. Keys are good and easy to type. Touchpad seems to work fine for me. HOWEVER: When I turned the ultrabook upside down to check I realized that one of the screws was missing and a few of them had scratches on them!
Summary: Just received this today and began to set-up windows 8. As I was trying to get my account sorted I realised some of the keys had to be pressed multiple times before they registered, this quickly devolved into some keys (The A, 1, Tab and caps lock keys) not working at all. I have had many laptops and never had a hardware fault straight out of the package like this before, very disappointed with a fault like this going unnoticed.