Laptop worked for first six months. Warranty coverage is very limited.
Samuel Ieong, Amazon
15 June 2014
Summary: I have purchased this laptop as a gift to my mother who lives outside of US. The laptop itself worked great for the first six months. There was a problem after six months when the bluetooth connection and webcam no longer worked. My mother tried to bring the laptop to the local authorized service center as the product is still under the 1-year warranty. However, she was told that the product is not covered.
Would have been a 5 star review if it hadn't died on me 3 weeks in
Amado Lucia, Amazon
20 May 2014
Summary: Don't get me wrong, I LOVED it while it was working, everything was as expected and I didn't even care about the fan being a bit loud from time to time. Then the motherboard/battery/SSD died. Took it to service and they were very kind and helpful. But I have to travel next week and they can't get the replacement parts sooner than that.
Summary: This is a great ultrabook for the price. It is as thin as described, and runs plenty fast. Love the keyboard and touchscreen. The touchpad was terrible when I first tried it, but there was a driver update to fix it. I have been using Windows 8 since the first pre-release, so I was already comfortable with the OS.
Summary: I had such high hopes! But I found the laptop unusable and returned it in the first week. The mousepad was so sensitive that I mis-clicked constantly. The keyboard caused me to double type letters like thiss all tthe timee.
Summary: Very light, crisp display. With the touch screen Windows 8.1 makes much more sense. Machine used as a basic home one for email, writing, basic photo editing, etc - serves very well. You have to get used to the the keyboard (the machine is very thin so the key stroke is not big), but once adjusted - works very well. I am not a huge fan of the touchpad, but this is probably my personal thing as I always prefer a mouse.
First Impressions, right? UPDATED: What I wanted/needed
24 April 2014
Summary: First impressions are shallow, but also important. Unfortunately, I had to turn around and send this laptop back to Acer to repair a hardware problem on the very day I received it. Since it has an SSD, I can only guess the problem was with the fans. When plugged into power or when on battery and using an application, the laptop emitted a sound that could be described as a miniature garbage disposal. It couldn't be ignored.
Summary: This PC met all of my requirements . This is so thin. The touch screen is responsive. Most importantly, it has all the bells and whistles at a great price, comes in a surprisingly sleek packaging and storage pouch is provided. The Dolby Home Theater sound makes it a winner as well. It's a great PC at a great price.