Good laptop, but easily broken and with terrible customer service options
3 weeks ago
Summary: I had the laptop for several years and enjoyed it very much, but it was short-lived. After a year and a half of usage, the shift keys on the keyboard stopped working. After I replaced the keyboard, several months later, the laptop just refused to charge or turn on.
Summary: I gotta say, Acer is not what it used to be... also Windows 8 is a horror show! I'm gona be getting rid of this laptop after only a few months and buying a MacBook. Even though the quality seems good, I have had problems with all kinds of things.
Summary: I have had several Acer laptops in the past and was satisfied with them. This Acer M5 out of the box had a bad space bar; it only worked on the right side. The middle and left side did not function. The touch screen keyboard worked fine. But I rarely use a touch screen keyboard.
Summary: Experiencing for real the "Acer Black Screen of Death," I had it replaced by Acer. A month later the screen has again resumed its unexplainable blackouts. The touchpad is TOUCHY and one must dig deep into the machine to de-sensitize it and then count on having to pound the keys and repound the...
Summary: Windows 8 is terrible and I can't get it into touch screen mode (and neither could my IT director at work). The pad is so sensitive that the screen size is constantly changing. I can't find documents and web sites I was just on--it's been a nightmare and even young people and techies I've had help...
Summary: When you purchase a refurbished product you run the risk of getting a lemon. They only have very short warranty so pay close attention to anything not working right. Catch it before your limited warranty expires.
Summary: Really wanted to get a another desktop, but my better half wanted a laptop. My 12 year old desktop still works great, just wanted something newer. We shopped around for awhile, and this had everything we wanted.
Summary: In the first 3 weeks I would have gave this a 5 star review. One major issue is the power button ..on the front. I accidentally turn the computer off 3 to 4 times a day. I primarily use it on my lap in my recliner.
Summary: Out of the box it seemed like most everything I looked for; it worked well. But after a while the touch screen became intermittent, it worked then wouldn't respond to touch at all. Later it would work again.