Reviews and Problems with Acer Aspire TimelineX 3810-series
Showing 1-3 of 3
great - BUT.....
Win Maw "wm", Amazon
28 December 2010
Summary: I like to love it so bad - I ignored other comments about the screen and bought it. It is a great little machine that can do pretty much almost everything.. BUT... the screen is EXTREMELY sensitive to pressure. I have a black spot at the lower right hand corner about the size of a quater. If you press or squeeze at the lower corner, half of the screen goes black..it happened 9-month after I bought it. I tried ACER support and gave up.
Summary: I liked the laptop a lot when I got it. Light, sharp display, fast enough for work and video watching without delays. Good value I thought. Unfortunately 2 months after the purchase the hard disc began to show a S.M.A.R.T. error and had to be replaced by ACER Service. It took more than 3 weeks, covered by ACER guarantee worldwide in Colombia. Now 4 months after purchase the LED Display failed and has to be replaced. This will take 3 to 4 weeks.
Summary: I've been using my 3810tz since July '09. It really is a nice laptop. Great size, decent performance. However, the laptop has been recalled because of an overheating risk due to a manufacturer's defect. With Acer, I get the privilege of paying for my own packing materials to ship something I depend on for work and school for 7-10 days.