Summary: I have had this computer for 4 months,then it started randomly shutting itself off. I called acer customer service, they were kind enough to let me speak with a person who barely spoke English and told me, to send it to there repair center in Texas, which I had to pay to ship my 4 month old broken computer. It has been two weeks since I sent it, it says under repair on there web site, then it says case closed, then it says under repair, then it says case closed.
Summary: I bought an Acer Aspire 7741z-4433 refurbished from Best Buy, and it is hands-down the worst laptop I have ever owned. Pros: - Bright, large Screen. - Light weight. Cons: - Arrow keys broke within 2 months, the up arrow will not function at all. - Wireless has trouble connecting to many networks no matter how strong the signal is. Works fine on a select few. - One of the 3 usb ports is not functioning. - When using the trackpad, the arrow skips around on the screen.
Summary: Had this laptop for two weeks, bought it from walmart. After the two weeks the only program I put on it was bitdefender antivirus and system mechanic, shortly after it crashed. Rebooted everything and removed all the non oem clutter, which is mostly useless stuff anyway. The ram seemed to cut in half by itself and the hard drive cut its speed in half.
Summary: I hate to give this laptop a one star, because the hardware seems quite good, however the tech support is abysmal. Upon purchasing this laptop I immediately had problems connecting with wi-fi, even though another Acer, and my android phone had no problems. I called tech support, and was routed to India. All I got were rude salesmen trying to sell me a $150 plan to offer software support.
Summary: First let's start with the positive: Aluminum construction around keypad/mousepad area. Fairly fast, keyboard has good ergonomics, power plug is on the side instead of the back. Now the bad: 1) Lots of chassis flex, top of laptop is a cheap looking plastic. 2) Wifi drivers (or wifi card?) drops connection all the time, regardless of which AP I point to or network I am on. 3) Screen has HORRIBLE glare. Cheapest glossy screen they could get, for sure.
Summary: I've had it for two months.Waited too long for Amazon free return, It kis quirky when scrolling using the pad,he cursor will get a mind of its own,jumpy, and will swoopacroos a page and return all open documents and return to thr desktop. you will be typing and the keys move but noyhinh on thr psge, and it is still running. I downloaded printer drivers, and printed documents,weeks later the printer drivers had disappeared.
Summary: Hello everyone! I bought this computer and unfortunately I hadn't any luck. In just one week the laptop performance changed completly, working worst than another seven years old laptop that I have. Here in Brazil I let the computer in an authorized service, there are more than one month and Acer can't solve my problem. I'm without the laptop, without any news about what is gonna happen and I'm deeply disapointed with this brand. I don't recommend.