Summary: I had this laptop for a little over a rear when the battery would not charge anymore. After doing some research I found out this is quite common and getting a new battery wont fix the problem. It will just refuse to run if it isnt plugged in. Acer support was zero help they just keep telling you to do the things you have told them doesnt work. I will NEVER own another acer product.
Summary: Be sure to get the extended warranty WHEN ( not later) you buy an Acer product from Amazon ( if you will want it). I didn't and didn't know and wasn't advised in the computer listing that Amazon had it available. Bought the Acer NOTEBOOK, received emails from Acer for free software and extended warranty. Followed links to infoyouaskedfor.com that redirected to Acer home page only. Called Customer Service and got a moron in India.
Summary: I liked this computer for the reasons listed by the other reviewers. Unfortunately, like one of the above reviewers, I had problems. This machine would erratically crash either by powering down, freezing up or the dreaded blue screen of death. This computer even crashed a few times while just going into sleep mode! Of course, I made sure that the updated Windows 7 software was in place, checked for viruses and the like with no apparent solution to the crashing.
Summary: this unit came to me unusable condtion. sent to acer for repair. recieved it back with another problem . i didn't get to use for three weeks it still doesn't operate the way it should .I'll never buy another acer very poor workmanship .
Summary: started getting SMART warnings at startup. acer support site is different from their main website. 800 number is run by voice recognition software. its hard to make it recognize an 11 digit serial number. when i finally got past the pre-recorded messages i was put on hold for at least 30 min. acer would not pay for shipping of the product even though it was under warranty.
Summary: This is an excellent laptop. It has plenty of ram, large enough screen, and more then enough hard drive space. The horsepower is there. The battery life is good, but I have yet to get 8hours out of it. I suspect that's mostly do to my power settings and that I did not charge it up when I first got it. The touch pad on this laptop is offset to the left of center, which is a bit strange and annoying. You will get used to it, but I would suggest you use a laptop mouse.
Summary: Order the computer on 08-28-09 pay for bluetooth they never installed' The technical support group will refer you to an other technical service and you must pay again to have it installed I refused my first and last time with acer
Summary: I purchase a computer with bluetooth and they forgat to install it and The technical support group do not know how it is to be activated You most call an other group and pay for them to tell you for something you alredy pay for.The technical support is lousy to say the lease