Summary: Overall, I wouldn't buy this backpack again. It does protect your laptop, and the DVD case is nice, but if the material is going to rip or break I wouldn't use it anymore. My laptop is too important for me to carry it in something that might fall off my shoulders or rip and allow weather conditions to get inside which could also ruin books. Books and laptops are expensive things, so make sure you buy a product that will protect them very well.
Pros: Can hold a lot, looks ok, comes with DVD case and laptop sleeve.
Cons: Not made of the best materials. Like others have mentioned, if you put too many books (or laptop + books) into it, or books that are too heavy, it will most likely rip at the seam right next to the zipper. One of the plastic length adjusters for the shoulder straps also broke on me while I was walking to my car one day which almost made the entire bag fall off my shoulders.
Summary: Appeared good for the price, but I think I will buy a better bag as opposed to doing an RMA.
Pros: Good price, roomy enough for my Laptop, A/C adapter, side pockets great for MP3/headphones/mouse. Lifetime warranty.
Cons: Can't really put much in the front mesh pocket, or it makes the smaller front pouch useless. Lifetime warranty really isn't that great a deal, as you have to pay shipping back to Targus. Why half the total cost of the product for shipping + box for a replacement (which they can also just repair at their discretion)? I know because the seam by the zipper has pulled apart.
Summary: My suggestion, go with something more expensive, I should've just gotten a $100 backpack but thats what I get for buying this. Even at walmart for $20 you could get something better than this. Again, paid for 3 day shipping, took 5 days.... Very disappointed.
Pros: Hmmm...It will do me for now?
Cons: Lets see, first one of the zippers fell off, had to sew it back up after cutting the zip line. Then another one broke. Not enough room for anything, barely even my laptop. Its too small, it looks like I have a mini backpack "all the girls are wearing".
Pros: My husband purchased this for traveling. Being a backpack was the deciding factor. It opens to allow easy and quick access to his laptop. I am now buying one for myself. Looked around and this one is far better than any I have found and the price can't be beat.