Summary: In all fairness, the email address did work, I received a actual call from someone from Trendnet. unfortunately, that only resolted in a further waste of time. Found my Voltmeter and offered to test the Laptop docking station. They said that any 3rd party device was not supported.
Pros: I may work for others and the 4/5 rating suggests.
Summary: This may simply be a unit not up to spec. I really was hoping it would work. I've used KVMs both at home and in data centers for years, and I needed something that wouldn't "ghost" at 12x10 video. I spent 30 minutes connecting all the cables and turned it on, with great dismay my laptop didn't work.
Pros: Tiny, sleek, keyboard shhortcut was responsive
Cons: Doesn't work with my laptop, or simply a bad unit. Support says it won't work with either laptops nor laptop docking station.
Cons: The mouse latency is horrible. I have tried using it with two Windows boxes, one running XP Pro, the other one running Win 7 Ultimate. Switching between computers is fine, keyboard works fine. The mouse is simply horrible.massive mouse latency..and it lots of times, the mouse just stops respondin...