Pros: This item worked great right out of the box. The lights on the front and both functional and attractive. One light lets you know what is selected and the other if something is connected. Great price.
Summary: If you don't have any issuenew ones. They are forcing me to start the RMA process and then I might be able to send the unit back. All I want is to order new ones. Their live chat doesn'ts with product its great.
Pros: This is the 2nd unit I've bought and love it. Works great.
Cons: Horrible customer service. I couldn't find the rackmount brackets (box was tossed) so I called to order new ones. They are forcing me to start the RMA process and then I might be able to send the unit back. All I want is to order new ones. Their live chat doesn't work. Some times they answer the phone some times not. When I finally talk to someone I can halfway understand they claim they cant hear me.
Summary: Overall, an excellent value for the sysadmin looking to control a small group of devices cost effectively-without any fuss or hassle. Since multiple units can be daisy chained together you won't have to worry about outgrowing the switch. An excellent, no-frills product for the sysadmin on a budget who doesn't need KVM over IP, sound, DVI, or lots of extra features.
Pros: Very nice unit considering the cost. Having the cables included makes the price even more attractive. The ability to daisy chain additonal units together is also a great feature-a feature almost unheard of at this price point. The video quality is fine for it's intended use-local control of different machines in a server rack.