I am not able to get my keyboard and mouse to work (Microsoft Entertainment Desktop 7000 ). The instalation wizard syas the mouse and keybaord have connected but then I get a pop upthat says there was a problem and you have to repeat the steps. after repeating the installation many times I get the same result. I do have Blue tooth installed on my laptop and it is working.
maybe your usb tranciver have problem. check your microsoft tranciver is worked correctly.
even, Microsoft Wireless Entertainment Desktop 7000 is worked without intelitype or intlimouse installation.
read instruction for set manualy between mouse or keyboard with tranciver.