The build and engineering is low quality, and their warranty service is non-existent. Look to Razer or Microsoft
glen m., Newegg
25 June 2015
Summary: This is an extremely poor quality keyboard and mouse combo. Long story short: The current Logitech products are not even close to the same quality as they were 10 years ago. The build and engineering is low quality, and their warranty service is non-existent.
Logitech MK710 Black 7 Function Keys RF Wireless Ergonomic Desktop
John B., Newegg
20 January 2015
Pros: Nice keyboard and mouse. Have always bought Logitech products due to the features they have. Love the wireless and side buttons on the mouse.
Cons: Called Logitech support, while still under warranty, asked to buy a replacement part. They said no. When I told the tech it was still under warranty. He said, "hmmmm how did it break?" He denied the warranty even though it broke while operating their product correctly, due to a defect in workmans...
Excerpt: Our accounting department ordered two of these keyboards Almost ALL of the letters and numbers rubbed off. Once we contacted Logitech about replacing them, they INSISTED that we return the defective product before they would replace them.. This procedure took almost three months to complete.
Summary: Called Logitech and told them about the issue to fix my mouse. The unit arrived sealed and brand new, even with receipt they refuse to warranty a new unit. Kicked-me to the curve for not buying it from Amaxon.com or Newegg.com. Never seen a company that won't support it's own product.
Pros: Great Keyboard, not so great mouse.
Cons: Mouse jumps around in Windows 8.1, even with new set point and batteries.
Summary: This is quite literally the worst keyboard that I've ever seen. The main problem is that the keys stick and they don't punch easily, making it very difficult to type. I grew up with mechanical keyboards and can type quite fast.
Summary: The BIGGEST problem I have with the keyboard is that the letters and numbers are thin decals on the keys and wear off very fast, less than 6 months. I am on my second keyboard and this one has the letters wearing off as well and I am not a heavy typist.
Excerpt: When working in a diagram program the wheel is erratic and does not work with the program. Sent an email to customer support, received email replies but no solution on how to fix the problem. Most likely will scrap this unit since I can't return it and buy a different keyboard.
Pros: Comfortable Design, Fast Response, Glides Smoothly, Works On Any Surface
Summary: Chinese made krap for sure. In the first year: Both legs broke off, the caps lock icon seldom appears on my screen, the mouse has many quirky habits, the zoom keys don't work. Other than that it's wonderful.
Excerpt: I had this keyboard for about 1 year. Then I started having problems with keys not typing so I thought I had to change the batteries. Then it started happening more and more frequently. So I went and purchased another one. This one started not working a couple of days later.