Summary: This unit is great, the water is hot when you need it. I am a one cup coffee/tea person and this works great for me. I did not take the electric pump model for it is just something else to go wrong with the unit. The reason for the 4 stars is the pump unit on top is not as good as my old unit.
Summary: This is the second one of these pots that I have owned. The previous one lasted about 15 years. In this day and age, a small appliance, continually heating water 24/7, lasting 15 years is almost unheard of.
Summary: It's not quite good as Zojirushi product used to be, but it does good job, boiling water and keeping hot. I was looking for a water boiler National brand which my old one is, can't find any more. It had been lasted long time except air mechanical pump, hoping this one( the pump) would last decent time(at least 6 years).
Summary: Outstanding product, been using Zojirushi products since my days of being stationed in Japan in early 60's.......would purchase another product, currently use two different rice cookers made by this company......
Summary: This is the second Zojirushi boiler I've owned. The first one was on day & night for 10 years so I wasn't the least bit concerned about replacing it with the same brand and similar model. I first saw one of these while visiting friends in Hong Kong -- everyone there keeps one on their counter for instant hot water for tea or soup. I love it and so will you.