Summary: This is only the second time I have written a product review. I felt compelled to write the first because the product totally exceeded my expectations. This time I felt to write a review to warn others of the potential health risk associated with this product. We purchased our Zojirushi Water Boiler several years ago, and had actually been delighted with it.
Summary: I received my highly anticipated Zojirushi today and am disappointed to say an HH error code appeared every time the unit reached boiling. There was excessive steam being released from the vent and it went into automatic shutdown mode every time. I allowed it to cool, followed the instructions precisely and received the same results every attempt. I am exchanging this boiler for the same model and will adjust my rating accordingly once I receive the new one.
The best water boiler, one star off for rust forming after 3 years
B. Hood "BH", Amazon
18 August 2014
Summary: DR:TL - Love it, will purchase again. Purchased mine on Amazon in May 2011 (over 3 years ago). Just developed a small rust spot on bottom within the last month (see more detail below) which is why I removed a star. TIPS - - Clean your boiler at least every 3 months, if you have very hard water maybe 1x/month. - You do not have to purchase the zojirushi brand cleaner, it is just citric acid.
Serious Health Threat from Decaying Plastic Lid In Water
13 May 2014
Summary: i could not determine the cause of all the recent sediment in the water container when I went to fill it... until I noticed that the lid edge had began disintegrating and allowing fine bits of plastic to fall into the water. drinking plastic is not healthy and a clear and serious health threat. this is something in my opinion that warrants a recall of the products and a class action suit. who sells water containers with lids that disintegrate plastic into drinking water?
First one returned - second one has the same problem
23 April 2014
Summary: We purchased in April 2014. Returned the first one we received, and the second is going back too. When the water boils, the HH code displays, and the unit does not go into keep warm mode. Sometimes the water continues to boil while the HH code is displayed, suggesting that the unit is not automatically shutting down power to the heater, which is what the HH code is supposed to mean. This is likely to lead to an early failure of the heater.
Summary: I like to tell the story of my brother begrudgingly adding a hot water dispenser to his cluttered kitchen countertop when his Asian wife moved in, later declaring that everything on the countertops should go BUT the dispenser. He'd been converted. I love my dispenser for not only tea, but for cooking as well. I chose Zojirushi because as I understand it they were primarily a vacuum flask company in Japan, much like Thermos® in America.
The perfect replacement for an in-sink hot water faucet.
Phil Mickelson "software programmer", Amazon
31 May 2013
Summary: For the last 20+ years I have used an assortment of In-Sink-Erator hot water faucets. We drink a lot of tea, make oatmeal every morning and it makes boiling water much faster. Unfortunately, our last one, after 17 years, started leaking. I checked out the new ones and apparently they just aren't made as well. Further, it was installed in our utility room since we don't have room around our kitchen sink for both the water filter and the hot water tap.
Summary: I never thought I needed a water boiler until I had a baby. This thing rocks and I use this to warm up the bottles instead of the dedicate bottle warner since this will take 2 minutes while the dedicate warmer will take 5 minutes. - fast boiling and super hot! - safety feature to prevent accidental dispense of the water - magnetized power strip so you can't trip over it and knock it over and burn yourself.