Summary: At my office they supply hot water and free coffee to the employee's, but I am really weird about knowing how machines are cleaned so I don't and will never partake of my companies free drinks. I got this to keep with my team for our hot water drinks, and we have a wide collections of teas, instant coffee's and coco's. My team is thrilled with this unit. It takes about 15 or so minutes to fully boil, but then keeps it at that temperature for as long as you need.
Summary: It is the same if not better than the fancy brand or fancy price items within the same categories. I bought a Zojirushi couple years ago with double the price and the inner lining is damaged with bad water smell/taste after two years,