Summary: I love the kettle in every way and my family uses it several times daily. However, our first kettle developed a burning plastic smell after 1 year, which we discovered came from the contact with the base. Hoping it was only an exception we bought a second kettle, and after 11 months the same problem is starting to occur again. Too much of a coincidence for me to order a third kettle. Too bad, otherwise great product.
Summary: I love the good looks, the big size, and the fact that the kettle boils the water for a while until it switches itself off, ensuring that potential germs are killed off. For my tea, I just lift it off just when the water starts to boil. I bought it in April 2010, and it still works well today with daily use (August 2014). It is heavy, so if weight is an issue this might not be the right product for you.
Summary: Have used the kettle now for a while and am so glad I came across this Krups kettle. For one, I love the greater capacity volume water it holds. It's been very reliable, quick and I love the clean, die-cast, very solid design. I would highly recommend this kettle, because I searched for a very long time to find the right one. The search was worth it. Often you do get what you pay for; so in this case. Can't say anything but good about this KRUPS water kettle.
Expect it to fail in a year.... if you can't wait for it to turn itself off.
2 October 2012
Summary: The design of the electrical contact in the kettle's base is its weakest link. Inevitably, the problem is made worse if you make it a habit of removing the kettle before it shuts off causing a small electrical arc between the kettle and its base. This small arc burns and pits the electrical contact in the base, eventually degrading the connection. Unfortunately the switch on my kettle only functions as an "on" switch - it doesn't turn it off.
Summary: This kettle is marketed in Australia as Sunbeam Cafe Series. Mine is two years old and is going in the bin. Yesterday it tripped the RCD -- it's burnt out. Initially I thought it was a great product -- solid, well-made, holds plenty of water, and a silent, quick boil. But over the two years a number of shortcomings became evident, most of which other reviewers have pointed out. 1. You can't see the level window when filling -- it faces away from you.
Summary: Thanks goodness for Amazon's easy return policy. Good looking kettle, otherwise unremarkable. The water height window leaked, I returned it and bought a Cuisinart Perfect Temp which I am very happy with.
Summary: For this price you would expect a great design. So some complaints. The water level faces away from the handle making it difficult to see and is plastic. The lid lifts extra high with a piece of plastic that unnecessarily fits down the pouring spout making it slightly more difficult to refill under the tap.