Summary: I bought this pot in November 2011. I noticed that the inside bottom of the pot is rusting after all these years so I guess I will replace it. I love this pot for several reasons. First, the flip top is great. Another thing I like is that you can see the water on both sides of the pot. This is great because my husband is left-handed. The on/off switch is easy to use. It boils water very quickly. It holds a lot of water.
Summary: The tea kettle itself works fine-it is after all my third Krups I owned-the lid is horrible-it flip-flops and interferes with the filling-also sometimes it falls right inside the kettle and then due to a tight fit it is not easy getting it out-if the water is boiling I have to empty it-get the lid out and then refill and boil the water again-I would prefere for the whole lid to open when I push the knob on the handle instead of partial open-
Summary: We've owned this for a year and 6 months. I had owned the previous model of a Krups kettle for 10 years before it burned out, but this version started falling apart after only one year. First the lid would not stay down, next it started leaking from the base, and now the lid fell into the water today. I was disgusted enough to stop making my tea, sit down and to write this review. try another model.
Summary: Favorite features: Light makes it easy to see when it is on / how much water is in it, even from a distance. Large view screen makes it easy to see how much water is in it, even from a distance. Classy exterior (brushed finish). Button on handle to open lid makes easy filling. Inside stayed clean, did not need to de-scale once in over 2.5 years. Boil seems speedy, shut-off is efficient.
Summary: I was hoping to get a bit more time out of this kettle, but it only lasted for 2 years with use equivalent to 3 times per day. It's now leaking water around the base, as other buyers have also noted. We loved it while it lasted! It's simple and looked nice in our kitchen. However, I do think that in looking for a new kettle, we'll be changing brands to see if another brand will last longer.
Summary: I bought my first Krups in 2006. I was disappointed that it only lasted four years. I then bought this model, the BW3990, in 2010 and while it was still under warranty, almost a year old, the plastic tabs that hold the lid in place broke. They sent me a new one. I was very careful not to put pressure on the new lid at all. Now that this new one is almost a year old, water is now leaking out from the bottom of the kettle.
Summary: I am English, a tea kettle is an essential of life. Krups is/was the best name in Europe for such and I have always purchased Krups kettles. My last (before the BW3990) lasted for six years if not more in daily use, several times a day, so when it finally died I buried it with dignity and purchased one of it's siblings as an obvious replacement. I read the current reviews Sept 2010 and saw that several people had concerns that the kettle rusted out.
Summary: Beautiful pot, handsome lights, but mine broke in six months. POOF! Started slowly leaking for a couple weeks prior to it's death kneel. Some of you other folks born in the early 60's may remember the quality of Krups products made in th 60's. 70's, and 80's. Bulletproof stuff that always lasted at least ten years! Avoid this piece of crap like the plague. I will not be buying anymore new Krups appliances.