Excerpt: This is a great, inexpensive way to get hot water for tea. Only issue is that when the water boils, the outside of the pot is very hot to the touch. There is nothing to indicate to the a user (since this is used in an office setting, many people use it) that the water is hot - light turns off after...
Pros: Easy To Set Up, Easy to Use, Efficient, Quality Construction, Reliable
Summary: I bought this for my mom. When she got it, the kettle would shut itself off without heating the water. She called customer service to get some assistance, and after they asked her many questions about the item, they said they could not help because their computers were down.
Summary: I looked at many stainless steel kettles and thought this was the best looking. The boil light started to flicker and failed completely after about 1 year (not just the light but the boiling itself).
Summary: Bought this kettle because it looked nice & had a 3 year warranty. It failed in about 1 year. When I called about the warranty, they wanted me to return it via post at my expense for repairs. After some dispute, they finally agreed to cover the cost of shipping.
Summary: Having gone through several cheap kettles we special-ordered this one in 2009. It was the most expensive, best-recognized brand, the design is handsome, and when we ordered it was manufactured in France. When it came it had "made in China" on the box.
Summary: We were given one of these for a wedding present in 2005, it is still working and we love it. We loved it so much we gave our parents and one of my friends the same kettle. Our parents love it as well, however they are on their second replacement as the base has failed on both.
Summary: After using a different stainless steel electric kettle for several years, I pulled my TWO old CJK 17BC's out of the attic to unclutter my house. Both had problems when I put them in the attic, but both are on their best behavior during the test run.