Summary: August 26, 2007 purchased through Amazon. Week of October 15, 2007 "stainless steel" interior hot plate develops circular rust pattern. October 23, 2007 report problem to Braun External Relations 513-983-1100 Kathy Link and Michelle Bova. No return call.
Summary: I bought this kettle from Amazon and used it for more than a year. It looks good, feel good and actually is quite easy to use. We liked it until last week. It broke down completely (simply stop to work). No warning, nothing ....... We used it carefully and about 3 times a week.
Summary: This would be a great kettle- pretty fast, decent design, but one year after purchase I am finding growing puddles under it- a leak has developed at the point where the bottom meets the side of the container. I have yet to find a kettle that is durable. This should have lasted at least 5 years.
Summary: Started out loving the convenience, it died after 6 months. Had given it to several friends, 2 of whom had their Braun kettles die within a year. I had a Sunbeam kettle which was a gift from a Canadian friend and not available in the U.S. (until recently) and the Sunbeam lasted 4 years.