Summary: It's a repeat of everything you've already read here. Altec really dropped the ball with this product. Really was hoping it would work well, but dock/speaker connection was poor well withing stated working range. Good idea, poor execution.
Summary: We plugged this in on Christmas 2010, got it working with our iPhone and everything worked fine minus a few small issues with the wi-fi signal. After about a year there was a problem with the system muting and playing no sound.
Summary: The review below is in reference to the product only. As far as the merchant/seller is concerned, I was happy with his price, delivery and packaging of my order. I normally buy from Tigerdirect/CompUSA, but oddly, they were out - so I bought from a trusted seller.
Summary: I have now returned my speaker system for replacement twice in 3 months. The first one I received died within a few days, and was promptly replaced by Amazon. The second one died bit by bit, losing more and more functions until it became clear that it was no longer usable. That took 2 months.