Summary: After having the 4th Western Digital fail me I am swearing off of them forever. If they work from the start they run hotter and eventually fail due to overheating per the S.M.A.R.T. firmware. No more Western Digital for me.
Used drive came with SMART errors right out of bag.
4 December 2013
Summary: This is a used drive. Had a few hours on it, and two SMART errors flagged so it is trash. There is a big difference between BULK/OEM and USED/REFURBISHED. This is sold as new and it is not new.
Summary: Purchased 5 drives each came in a bubble wrap shipping pouch and a antistatic bag which was closed with a sticker. Typical WD drives come in a sealed package. Also Typical WD OEM drives come in a brown cardboard box. The undercarriage of the drive had dust around the edges which makes me believe that the drive was wiped for dust but not well. The drives sticker shows a manufacture date of May 2009.
Received a USED drive from seller YoKool packaged and advertised as NEW
17 January 2013
Summary: I ordered this drive via Prime in order to complete a rush job for a new customer. The drive I received was packaged and advertised as new but in reality was USED as indicated by the caked on dust you would expect to find on a drive from an old computer. I filed a return with Amazon and sent the drive out. I don't expect an issue with the return but this really put me in a bad situation. I don't feel it's Amazon's fault because they only store and ship this item.
Summary: Hard drive was sold by "YoKool" listed as new and shipped by Amazon. The drive that was delivered was marked with a manufacture date of 2010. Thinking it might be new old stock I connected it to my computer and checked the SMART data which showed a power-on time elapsed as three years with 102 power cycles. Amazon was quick to refund my money but have yet to remove the incorrect listing.
Summary: They sent me an out of warranty drive from 2009! I opened a case with WD and tried to get WD to reactivate and they refused. I did return the drive after speaking to Yokool who said they warranty the drive, not WD.The person at Yokool was very nice. They are suppose to update Amazon's page with that in.
Summary: I ordered this from yokool and it was defective.When i placed it in the new system it made a clacking sound repeatedly. When i tried to install windows 8 and 7 the hard drive didn't show up. whats even worse i don't live in a america and i have no idea if it is possible to return/replace it.I've ordered dozens of items from amazon fro almost 4 years now and this is my first defective product.
Summary: Purchased on 11-13-12 from "YoKool" NOT WD ( Western Digital ) certified shipping package! (mine arrived in packed in bubble wrap,only wrapped 1 time, and not totally covered.( I have a photo of how it arrived) If I'd of mailed it this way to WD for warranty return,,,,they'd of refused it! It is NOT IN WARRANTY any longer ( they say it has a 2 year warranty) the date code says 12 jan 2010. And according to WD's website its NO LONGER COVERED!!!