Reviews and Problems with Western Digital WD20EARS
Showing 1-10 of 75
One Dead/One Dying
Mark L., Newegg
10 October 2015
Summary: I've used several different hard drive vendors over the years but WD will not get any of my business again. Tech support just re-stated the 2 year warranty which I can understand but even when I told them that they were just opened, they were not helpful. C'est la vie...
Cons: I bought both of these 4 years ago and put them in a drawer. They both have the exact same part numer but it turns out that one is a 512 sector device and one is a 4096 sector device. They can't be used in a RAID1 configuration as I originally intended (and forgot about for 4 years) and the 4096 ...
Cons: After 4 years of being on my shelf, I finally opened them to use as backup drives while I build a new RAID array. Both drives exhibit the dreaded "Buffer I/O error on dev sdX". It's sad that these things are so unreliable as to force people to use a RAID array to backup a RAID array. I guess the ...
IF YOUR DRIVE STILL WORKS SET PARK TO TIME TO 300seconds
Worth K., Newegg
25 March 2015
Summary: Never bumped during use, low temperatures with airflow, the drive damaged itself. Forums filled with similar info. I set drive aside for a couple years, started tinkering with it again (SpinRite,, MHDD, DOS6 format /u , HD Tune 0 fill.... tinkering) I figured i'd write this to warn others.
Pros: Alot of storage when drive came out, got almost all my data off it before a partition disappeared and drive became unusable (minutes of inactivity) from retrying to read what couldn't be read.
Cons: Failed just after warranty Apparently heads park every 9 seconds of inactivity (60,300 park/load for 6,500 hours of use) 542 reallocated sectors out of 2TB should be usable but I'm assuming the heads aren't working properly because dysfunction has exponentially grown.
Summary: I bought 3 of these to make a RAID, as you will find out, 'Green' HDD don't work for a RAID because of their variable RPM's. After swallowing my pride, I decide to keep them and keep them stand alone; so far, 2 out of the three I purchased have died.
Pros: 64MB Cache, 2TB, a lot for the money... at the time of purchase
Summary: I gotta hand it to WD for being able to manufacture a product that fails so soon after their warrantee expires. Unfortunately for them, there are many other companies that manufacture the same product that we can buy from.
Pros: Lasted 1 year more than their warrantee. I have 4 of these in a RAID5, so luckily only 1 died so, I didn't lose all my data.
Cons: It lasted 1 year more than their warrantee. I have this in a RAID 5, so I have to buy more for backup. Would definitely use another manufacturer but concerned about compatibility in my configuration.
Summary: I've owned this thing for a long time now, but the drive has spent the majority of time sitting. I've used it as extra storage space so haven't accessed it much. The harddrive power options are set to turn off after 15 minutes, so with only typical usage, I cannot imagine this drive being anything...
Pros: Well. It can store data.
Cons: I tested the drive with SeaTools and it has failed the SMART test. This test implies the harddrive is going to fail soon, and is sure seems like it because when windows attempts to mount the drive, it takes 10 minutes. Very frustrating because Windows does this on login through explorer. So the c...
Cons: I bought five of these. One of them failed within one year. All the rest failed shortly after the original 3 year warranty (not 2). Will not buy again. Disappointed in the poor reliability of Western Digital. Even the drives that spent more time off and had less than 180 days of run time failed.
Summary: Took the hard drive back to South Africa with with me and it failed after a few weeks. None of diagnostics software available on the WD website worked so I was stuck with a bum drive because the cost to send it back to the US was too high.