Summary: Yeah, I know. 3 Stars for a dead drive is stupid you say? Maybe, but their customer service handled it efficiently and quickly. I can't complain about that at all. Still, bad practice sending out OEM drives without testing them first.
Summary: Hard drive SMART test data showed that the drive I received is in decent shape, but already had hours of use on it. Based on the Date Code, the hard drive is already out of warrantee, so I hope it lasts.
Summary: Feb-2012: if you are thinking about purchasing this drive, please be aware that the drive I received is WD800 (80GB) and not the WD1600 (160GB) as advertised. The replacement drive is also wrong as it probably came out of the same warehouse. The generic box has a label that states it is a WD1600AAJB but the drive inside is WD800AAJB. The serial number on the box label matches what the drive label is, so I think the supplier messed-up and short-changed Amazon.
Erik Gordon Bainbridge "Author, virtual world..., Amazon
29 November 2011
Summary: This was disappointing. I bought it in April 2010 to replace the smaller hard drive in my Thinkpad laptop. It gave reliable service until this month, when after 17 months of service it suddenly died with no warning whatsoever. Maybe I've been living a charmed life, but it's the first hard drive that's failed on my computers since the 1990s.
Summary: the drive works fine i tried to use this hard drive to replace an ailing one i used this ancronis program which came from western digital and i could never get my boot sector to transfer so i guess i have backup copy .THIS SOFTWARE IS JUNK