Gretchen H. "Enjoying life one strange moment..., Amazon
3 November 2013
Summary: Honestly I haven't had any problems with WD hard drives and I hope me typing that doesn't jinx anything! They've been sturdy little work horses but I also don't use them on a constant basis - I use them as swappables for storing photo archives on. I haven't had any arrive DOA nor have they kicked the bucket on me so I'll keep with them!
Pros: Huge drive, especially when I bought it, and was a fantastic price.
Cons: Failed Slowly. Performance of computer suffered horrifically, never suspected the HDD until I suddenly lost all the data on the drive. Tried re-installing Windows and Linux and suffered severely poor performance. Disk seemed fine in tests, but replacing it with a spare HDD eliminated all performance problems. I am very disappointed, I have always exclusively purchased WD so hopefully none of them fail.
Summary: For the price I am more than satisfied. I only wish the drive would be recognized on start-up. With medium computer knowledge I would recommend this SATA drive to anyone either adding a hard drive to an existing system or on initial build-up.
Pros: Easy installation, sturdy construction. Recall speed is up to snuff and has had no problems with data loss.
Cons: My motherboard bios could not find the drive on initial start up. I had to search through device manager and download several different drivers to get the drive to be recognized. My other drives had none of these problems.
Summary: I purchased this HD because I was running out of storage capacity for my digital videos. I have some experience putting together computers, so this was a rather simple plug & play experience. Since buying it I have had no problems at all, so I couldn't really comment on service/support as it wasn't needed. Although the item shipped quickly and arrived undamaged, I was a little upset at the lack of packing materials used to protect such a sensitive item.