Reviews and Problems with Western Digital WD1002FAEX
Showing 1-10 of 50
Failed too early IMO
6 February 2015
Summary: I am also nervous about receiving an RMA replacement via the mail. I have stopped buying HDDs online. My experience with shipping is that HDDs just aren't built for it.
Pros: First, the drive didn't fail catastrophically, but rather started kicking off chkdsk errors in Windows then failed a DLGDIAG Quicktest. So I quickly decommissioned the drive before any data could be corrupted and will move the data once the RMA unit arrives. Secondly, I will give WD credit that t...
Cons: I am torn on the fact that a Caviar Black failed so soon. I have a sneaky feeling I would have gotten similar life out of the cheaper Blue drives, which I have never bought. But then again, the Blues only come with a two-year warranty. Plus I have a sneaky feeling the RMA unit will not come with ...
Summary: I bought this drive for $99 in May 2013. It's a fast drive. I do a lot of photo editing, and it sped up my entire workflow. However, sometimes it would lock up the system, and I was getting corrupted files every so often. I ran lots of diagnostics, and it kept passing.
Pros: Fast Good Space Good Value
Cons: Noisy Failed after 1 year Replacement Warranty=3 months
Summary: Bought in August 2014, died in October 2014. Passed the time I can work a return through Amazon so I'll have to work with Western Digital. We'll see how it goes. I have two other Western Digital drives, one black and one blue. Both have been running without problems for years.
another Caviar *Blue* relabelled by WD as *Black*, but w/5 yr warranty. we'll see.
28 October 2014
Summary: same WD speeds/latency problem as many have encountered lately w/*supposed* Caviar Black models: actually has speeds/latency pretty much identical to (cheaper) CAVIAR *BLUE* models, and even the weight/frame appear to be from the Blue line not Black, but as long as the longer 5-yr warranty holds up,...
Summary: I guess that my luck was bad, because my drive didn't even last one year. RMA'd the drive and Western Digital sent me a replacement in the same week. Without the great customer service I probably would have given one star but it makes a big difference to know that the company will honor the warranty...
Pros: Worked fine while it lasted. Great customer service from Western Digital.
Cons: Had to RMA in under one year because of too many bad sectors.
Pros: High Capacity. Good brand. High performance. 90$~ purchase price when I bought it 4 years ago.
Cons: The HDD finally died. This is after 4 years of use. To be fair, for the last 2 years I experienced BSODs and have spent the time since then replacing parts and troubleshooting the issue. BSODs were pointing to ntoskrnl.exe which usually indicates a hardware malfunction or drivers needing updated....
Summary: I've had many different hard drives in the past. You get what you pay for. This drive was good, I used it to store my data on, not a primary drive. I lost all my data twice. I can't believe I had to pay shipping to return the drive twice before they sent me one that was good.
Pros: Great drive, worked fine until it crashed
Cons: I deducted 2 eggs because when the drive went bad Western Digital replaced it but the replacement had bad sectors. I had to return it twice before I received a good one.