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Western-digital-wd1002faex.33433236
7.1 out of 10

Western Digital WD1002FAEX

WD Caviar Black drives combine a high performance electronics ar Read more

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Reviews and Problems with Western Digital WD1002FAEX

Showing 1-10 of 37
Overall 6
6.0

Worked Great Unil It Died

Alan Broyles, Amazon
3 November 2014
  • Summary: Bought in August 2014, died in October 2014. Passed the time I can work a return through Amazon so I'll have to work with Western Digital. We'll see how it goes. I have two other Western Digital drives, one black and one blue. Both have been running without problems for years. I can't give five stars since it is dead, meaning the bios won't even recognize the drive is attached, but I will say I liked the drive and it's performance while it was still working.
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Overall 6
6.0

another Caviar *Blue* relabelled by WD as *Black*, but w/5 yr warranty. we'll see.

FlakyGenius2, Amazon
28 October 2014
  • Summary: same WD speeds/latency problem as many have encountered lately w/*supposed* Caviar Black models: actually has speeds/latency pretty much identical to (cheaper) CAVIAR *BLUE* models, and even the weight/frame appear to be from the Blue line not Black, but as long as the longer 5-yr warranty holds up, I'm (relatively) satisfied... only time will tell if speeds/quality remain ok (if speeds drop much over time, it's going back.
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Overall 6
6.0

It's a hard drive, whatever.

D. Clark, Amazon
13 July 2014
  • Summary: After one month it hasn't failed yet. I've had WD and Seagate drives fail after a year; drives are commodity items, made as cheaply as possible so, meh.
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Overall 6
6.0

Mixed analysis & conclusions

JR "K.I.S.S. (keep it simple, stupid)", Amazon
23 May 2014
  • Summary: This WD Black 1TB is used as my primary data drive. I use a Kingston SSD as my O.S. / application drive. Win7 volume creation and format went without a hitch. The xfer of ~500GB data from my WD Red drive to this new WD Black drive went smoothly. This new Black drive has much faster read speed than any other 7200rpm SATA drive I have used thus far.
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Overall 6
5.6
Value for money 6
6.0
Features 6
6.0
Performance 8
8.0
Overall quality 2
2.0

Unreliable

Rich,, TigerDirect.com
20 April 2014
  • Summary: There once was a time that WD drives lasted forever. However, since the floods, this no longer appears to be the case. In the past year, I have had to request an rma for at least half of the WD drives purchased. This drive was one of them. The drive lasted long enough to format it then went into the ''click of death''.
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Overall 6
6.0
Value for money 4
4.0
Features 8
8.0
Performance 8
8.0
Overall quality 4
4.0

Second failure.

photoman2004, TigerDirect.com
30 August 2010
  • Summary: I bought a WD black 1TB a few years ago and it ended up failing on me. So I bought another WD black 1TB. And now it too has just failed. Research complete. I need to switch brands.
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Overall 6
6.0

its alright

ms catherine e jennings, Amazon
15 April 2014
  • Summary: its alright, but no better or worse than the 4 year old used and abused samsung hard drive it replaced, win7 experience index remained the same old 5.9.(need to move with the times and fork out for ssd) it may make a little more noise than the old drive but otherwise does the job.
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Overall 6
6.0

Appalling packaging

Andreas1701, Amazon
29 March 2014
  • Summary: Amazon sent me this hard-drive without proper packaging. In fact there was no packaging. Just the anti static. Sure this hdd has good tolerance to hardship. It arrived from abroad and it worked! Hope it stays that way.
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Overall 6
6.0

Failed after 3 years

rustynuts, Amazon
25 March 2014
  • Summary: Loud clicks . tested and confirmed, seriously in danger of failing completely. First noticed when it was not booting into Windows !
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Overall 6
6.0

Drive ok, but very poorly packaged

T Still, Amazon
21 February 2014
  • Summary: The drive is as advertised, and WD drives are usually of excellent quality, so no worries there. However, the packing it was shipped in was insufficient. A thinly padded envelope which was then loose in a larger box is not enough for a hard drive. I've run a full format and a surface test, and it all seems ok, but I suspect I was quite lucky.
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