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Western-digital-wd1002faex.33433236
7.3 out of 10

Western Digital WD1002FAEX

WD Caviar Black drives combine a high performance electronics ar Read more

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Reviews and Problems with Western Digital WD1002FAEX

Showing 1-10 of 20
Overall 2
2.0

VERY noisy!

B. Jason, Amazon
11 July 2014
  • Summary: VERY noisy HD! Sounds like it's spinning at full speed ALL THE TIME. The only way to get it to stop is to MANUALLY put it to sleep (it won't stop spinning even when the computer goes to sleep AUTOMATICALLY). Really disappointed and annoyed! PS - I have a 2009 iMac 27". Update later same day: Just spent an hour on phone with "customer support" at Western Digital.
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Overall 2
2.0

Buyer Beware!!! Check Warranty Immediately

AmazonSince1997 "AmazonSince1997", Amazon
6 May 2014
  • Summary: Purchased 2 of these WD Black Drive in March - a 1TB and a 3TB " with stated 5 year warranties for both. But when I went to register the drives the 1TB wouldn't register as out of warranty!. I typicall purchase "shipped from and sold by Amazon" figuring with Amazon as the vendor they would be more reliable - apparently not so. With this drive already out of warranty as a new purchase its either fake or more than 5 years old!
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Overall 2
2.0

beware

Woody, Amazon
28 September 2013
  • Summary: If you are buying this hard drive to replace an older version, crash issue, or for a new system, beware. The WD SATA III hard drives are a bear to get any OS to install on them unless you bought a new mainboard or system yesterday. I have a Foxconn LS-36 Mainboard with 6GB memory, 740 watt power supply and quad processor Intel and this drive would not accept windows xp, xp professional, 7 or 8 professional. I do not recommend Western Digital at all.
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Overall 1
0.5

Excellent performing hdd

WeRNothiNg, Overclock
8 February 2012
  • Excerpt: I can definitely tell the difference while booting Windows from a high end SSD, but that is not what this review is about. I have ran windows on one of these drives and they do perform very well, but booting from a mechanical drive is becoming a thing of the past. I would recommend using your mechanical drives for storing your personal files, and holding software installations.
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Overall 2
2.0

*DO NOT BUY THE 1TB VERSION* Poor access time and lack of information from WD

AGamer, Amazon
20 May 2011
  • Summary: Updated 02.24.14: Take this with a grain of salt. There are reasons to speculate that the WD1003FZEX is just a WD10EZEX Blue drive re-bagged as a Black drive (check the links posted in the comments section below). Whether or not that results to be true, I cannot recommend this drive for the mediocre access times WD decided to implement. And shame on them if this is just a Blue drive with a Black label.
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Overall 2
2.0

This is not what's advertised!

Jean-marc Betreaud, Amazon
20 May 2011
  • Summary: The hard drives are not what is shown in the pictures. I want to return them for a full refund but for some reason I am not able to. This drive is not a true Black drive, it is a Blue drive with a Black sticker on it. The "fake" Black drive shares the same specs as the Blue drives. Both HDD share the same naming convention so I can honestly assume it's an honest mistake (someone got Amazon good here).
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Overall 2
2.0

Fails Western Digital Data Lifeguard "Extended Test": Too Many Bad Sectors

Christopher L. Haag, Amazon
20 May 2011
  • Summary: Three out of three WD black 1TB hard drives I have received have failed the Western Digital Data Lifeguard Extended Test. "Too many bad sectors". At first I thought that all three hard drives were bad until I ordered another hard drive of a different manufacturer. That hard drive also failed the WD Data Diagnostics "Extended test". I then ran the Windows 7 based "Error checking" on the new hard drive and it passed.
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Overall 2
2.0

DOA

Chris Deary, Amazon
29 March 2014
  • Summary: I can only give this product 1 star at the moment, and I'm sure it's more of an Amazon problem rather than a Western Digital problem. Item was poorly packaged in a box with just some brown paper to protect it, the drive must have taken some knocks and shakes in transit causing it to just tick away when powered up. I will say however, Amazon have been very helpful and a replacement is already on it's way.
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Overall 2
2.0

Do not purchase hard drives from Amazon

John Elliott, Amazon
26 February 2014
  • Summary: I ordered two of these hard drives. They arrived through the post in a single cardboard wrapper with no padding whatsoever. Not surprisingly, when I ran the Western Digital diagnostic utility on them, one reported multiple errors. I shall be returning the drives as I have no confidence that they have survived the trip through the post in such inadequate packaging.
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Overall 2
2.0

Faulty drive

Rich0200, Amazon
1 November 2013
  • Summary: Received the drive in good time, but was faulty. It spun up just fine under power, but would not communicate with the motherboard and so would not appear in the Bios and therefore was not available in Windows. I swapped the cables out and tried the it in another machine and it was definitely the drive. Have therefore requested to return it for a full refund.
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