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Western Digital WD1002FAEX
6.6 out of 10

Western Digital WD1002FAEX

WD Caviar Black drives combine a high performance electronics ar Read more

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Reviews and Problems with Western Digital WD1002FAEX

Showing 1-10 of 33
Overall 2
2.0

Slow Slow Slow

Terrell K., Newegg
16 May 2015
  • Summary: its NOT worthy of being listed as Black
  • Pros: it works
  • Cons: super slow
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Overall 2
2.0

Pray you don't need an RMA

Clifford L., Newegg
18 April 2015
  • Summary: Support with any company is a joke today. Might as well budget that part of your gear simply won't work, and you'll have to repurchase it without a refund.
  • Pros: Great drive... when it works.
  • Cons: Bought three of these. The first two work great. The third one sat in a box until I needed it a month ago. When I plugged it up, it was dead. Ran several tests, and it is definitely doa. Navigated a maze of tech support and ended up talking to someone who could barely make out what I was saying. ...
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Overall 2
2.0

Failed

Pao L., Newegg
25 December 2014
  • Summary: It has been six years now and my WD blue hard drive still work....but how come this two WD black died after the first year.......
  • Pros: Fast, a lot of space than my WD blue one.......
  • Cons: The first one died after two week. Got replaced a new one and it start to fail again after one year......
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Overall 2
2.0

Western Digital goes downhill

Lynn H., Newegg
18 November 2014
  • Summary: Western Digital used to be my 'go to' drive. I built gaming PC's for many years. I have never had so many problems than with WD drives. From portable, the Passport series is horrible, to internal, had a 1TB fail on me twice. They are the big boys, maybe too big now. Disappointed.
  • Pros: Capacity
  • Cons: Unreliable
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Overall 2
2.0

paper weights

John T., Newegg
6 November 2014
  • Pros: look professional
  • Cons: three out of four drives have failed, one failed SMART test, one failed WD's Extended Test with "too many bad sectors", one failed as a Win7 Pro system drive after several months of light use, one passes WD's extended test and will hopefully be useful.
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Overall 2
2.0

Two bad units.

Tzintzun A., Newegg
18 June 2014
  • Pros: When it works it has decent speed.
  • Cons: I ordered two of them. One didn't work at all - when installed my computer would freeze after about 20 minutes. The second one worked fine for about 7 months, then developed "cycle redundancy check" errors when copying files.
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Overall 2
2.0

Failed after 1 year of usage

John L., Newegg
9 June 2014
  • Summary: I purchased this drive and two additional WD 2Tb drives. To date this 1Tb drive and one of the 2Tb drives has failed. The 2Tb drive failed in less than 40 hours of up time. Well, 3 drives and 2 are dead puts the very small sample size to be a 66.7% failure rate.
  • Pros: Purchased based on previous good product service and longevity.
  • Cons: Failed after 1 year of service. Failure mode suggested it was an issue other than a HD. Reloaded the entire machine and it ran flawlessly for about a week. Files began to get corrupted and got a black screen again. Concluded it was the drive or the MB controller. Able to save my important informa...
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Overall 2
2.0

Failed

Richard D., Newegg
30 May 2014
  • Summary: This will be the last WD product I've purchased.
  • Pros: Good when working
  • Cons: Failed after just over a year of usage. Western Digital support is horrible. Their support website is a joke.
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Overall 2
2.0

User Review

Michael N., Newegg
27 April 2014
  • Pros: Excellent paperweight.
  • Cons: I normally trust Western Digital hard drives, but this one has been nothing but trouble. It clearly had some issues from the start, but they weren't noticeable at first. Pictures and mp3 files would randomly be corrupted, but it was hard to tell unless I was specifically looking for issues. Over ...
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Overall 2
2.0

Fairled in 6 months

Thomas S., Newegg
20 April 2014
  • Pros: WD Black - supposed to be the best
  • Cons: Two drives failed within a year. Thank goodness for the warranty
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