www.testfreaks.com

Reviews, reviews, reviews...

Western Digital WD1002FAEX
6.8 out of 10

Western Digital WD1002FAEX

WD Caviar Black drives combine a high performance electronics ar Read more

Best Price at Amazon

Reviews and Problems with Western Digital WD1002FAEX

Showing 1-10 of 38
Overall 2
2.0

Failed

Pao L., Newegg
25 December 2014
  • Summary: It has been six years now and my WD blue hard drive still work....but how come this two WD black died after the first year.......
  • Pros: Fast, a lot of space than my WD blue one.......
  • Cons: The first one died after two week. Got replaced a new one and it start to fail again after one year......
  • Read full review
Overall 2
2.0

Western Digital goes downhill

Lynn H., Newegg
18 November 2014
  • Summary: Western Digital used to be my 'go to' drive. I built gaming PC's for many years. I have never had so many problems than with WD drives. From portable, the Passport series is horrible, to internal, had a 1TB fail on me twice. They are the big boys, maybe too big now. Disappointed.
  • Pros: Capacity
  • Cons: Unreliable
  • Read full review
Overall 2
2.0

paper weights

John T., Newegg
6 November 2014
  • Pros: look professional
  • Cons: three out of four drives have failed, one failed SMART test, one failed WD's Extended Test with "too many bad sectors", one failed as a Win7 Pro system drive after several months of light use, one passes WD's extended test and will hopefully be useful.
  • Read full review
Overall 2
2.0

Be very careful considering this hard drive before you buy

hardware guy, Amazon
28 August 2014
  • Summary: These aren't the product shown in the picture which is a WD black caviar, these are relabeled blue hard drives - look at the cases. See this: http://community.wd.com/t5/Desktop-Mobile-Drives/WD1003FZEX-CAVIAR-BLACK-poor-access-time-explained/td-p/658549. Its no better than a blue 1TB - $58, probably slower, but what you are paying for ($20 more than a blue) is 5 years warranty.
  • Read full review
Overall 2
2.0

VERY noisy!

B. Jason, Amazon
11 July 2014
  • Summary: VERY noisy HD! Sounds like it's spinning at full speed ALL THE TIME. The only way to get it to stop is to MANUALLY put it to sleep (it won't stop spinning even when the computer goes to sleep AUTOMATICALLY). Really disappointed and annoyed! PS - I have a 2009 iMac 27". Update later same day: Just spent an hour on phone with "customer support" at Western Digital.
  • Read full review
Overall 2
2.0

Two bad units.

Tzintzun A., Newegg
18 June 2014
  • Pros: When it works it has decent speed.
  • Cons: I ordered two of them. One didn't work at all - when installed my computer would freeze after about 20 minutes. The second one worked fine for about 7 months, then developed "cycle redundancy check" errors when copying files.
  • Read full review
Overall 2
2.0

Failed after 1 year of usage

John L., Newegg
9 June 2014
  • Summary: I purchased this drive and two additional WD 2Tb drives. To date this 1Tb drive and one of the 2Tb drives has failed. The 2Tb drive failed in less than 40 hours of up time. Well, 3 drives and 2 are dead puts the very small sample size to be a 66.7% failure rate. Based on other reviews I am reading the WD management has made changes that put profit before a well engineered product. As Dr. Edwards Deming said, "All issues are the fault of management." I agree.
  • Pros: Purchased based on previous good product service and longevity.
  • Cons: Failed after 1 year of service. Failure mode suggested it was an issue other than a HD. Reloaded the entire machine and it ran flawlessly for about a week. Files began to get corrupted and got a black screen again. Concluded it was the drive or the MB controller. Able to save my important information and them the drive fully failed by stopping to communicate. Note, the first time I rebuilt the machine I ran all of the WD software to test and inspect the drive. All tes...
  • Read full review
Overall 2
2.0

Failed

Richard D., Newegg
30 May 2014
  • Summary: This will be the last WD product I've purchased.
  • Pros: Good when working
  • Cons: Failed after just over a year of usage. Western Digital support is horrible. Their support website is a joke.
  • Read full review
Overall 2
2.0

Buyer Beware!!! Check Warranty Immediately

AmazonSince1997 "AmazonSince1997", Amazon
6 May 2014
  • Summary: Purchased 2 of these WD Black Drive in March - a 1TB and a 3TB " with stated 5 year warranties for both. But when I went to register the drives the 1TB wouldn't register as out of warranty!. I typicall purchase "shipped from and sold by Amazon" figuring with Amazon as the vendor they would be more reliable - apparently not so. With this drive already out of warranty as a new purchase its either fake or more than 5 years old!
  • Read full review
Overall 2
2.0

User Review

Michael N., Newegg
27 April 2014
  • Pros: Excellent paperweight.
  • Cons: I normally trust Western Digital hard drives, but this one has been nothing but trouble. It clearly had some issues from the start, but they weren't noticeable at first. Pictures and mp3 files would randomly be corrupted, but it was hard to tell unless I was specifically looking for issues. Over time, the disk issues became more and more pronounced as the hard drive was constantly working at 100%, despite a speed of only about 4 MB/s. Now it's reaching total failure. ...
  • Read full review
Next page >>