Summary: I contacted customer service via the chat window and they told to to wait 3 to 7 business days for them to get back to me with their decision on what they were going to do? DUH, wrong item, REFUND? Nope,wait. Been a new egg customer since it started,never a problem until now.
Pros: great,if it was the correct drive.
Cons: the drive was mislabeled from WD . I ordered 3 and 2 were correct but one is 200 GB. It was still factory sealed,and has the 500 GB label on it. So,YOU, may get one of these also!!!
Summary: Bought the drive and seller made a phone call to follow up on the sale. Sounded great. When I got the drive, it was a HP OEM stamped WD hard drive with a server mounting bracket. Checked with WD and there was no warranty on the hard drive. Tried to save $10 and it wound up costing me $14.00.
The drives were not packed - one arrived DOA, another still had someone's data on it.
22 April 2014
Summary: The drives arrived in a box together with some other heavy stuff I purchased from Amazon, with no wrapping material whatsoever. They were just wrapped with plastic. One was DOA. Another drive still had someone's data on it.
Summary: It is hard to believe this is an enterprise drive. It is also hard to believe that WD lists Velociraptors as enterprise drives. I gave up on their reliability after buying four of them. Not worth returning, relacing with Seagate
Pros: From its description it seemed like what I wanted: a relatively small, reliable, mid-performace system drive.
Cons: Installed mid August 2013, Failed March 8, 2014 under less than moderate use.
Summary: I bought 3 drives for a raid system, 2 out 3 failed right out of box, wasted me several hours trying to make it work on my server. This is what Western Digital called "enterprise" class drive, what a joke. Meanwhile, I ordered 8 Seagate drives for my NAS server, none of them failed!
Pros: Nothing about the hardware, but the warranty service is fairly quick.