Summary: My laptop had a Seagate and just after 3 yrs it did a crash and burn and I lost all my data. I am not technologically literate but thought when I was using Norton to back up my files and hard drive (which I did faithfully once a month) that if the worst happened then I could recover my lost data. I even was given and external hard drive to back up my system but apparently did something wrong because the external was blank.
Summary: I'm only giving this three stars because I can feel the drive running. The old drive was a 5400RPM drive and maybee thats the difference as this one turns 7200RPM. Reguardless the drive works fine and has no bad sectors. There is no packaging or software with this drive but you really don't need any. I would reccomend purchasing the software to backup or swap (clone) your original drive if you are going to replace your current drive.
Product worked well for a short while but the disk is now corrupt
27 January 2011
Summary: The disk was very easy to install on my macbook and runs fast and quiet. Overall boost to system performance is very noticeable. Product worked well for a short while but the disk is now corrupt. Seagate have agreed to replace the drive, so A+ for customer service.