Summary: I have purchased 2 of these drives based upon very good service I have received with it's predecessor, the ST3500410AS which was super reliable, super fast and super quiet. Apparently, Seagate decided to cheapen something in this drive with the ST3500418AS to make more money without assuring quality and it is an abysmal failure. Both of the new drives were almost instant failures and reviews I am reading are backing up my experience and bad feelings!
Summary: I used to trust seagate a lot. I had a 3 drive RAID array for four years with not a single fault until the day I ungraded. So when I built my new array in my computer, I went Seagate again. Well, THIRTEEN months in, and two drives failed. When the first one went down, I ordered a couple identical drives to replace it-- my trust still remained. Well, one week later one of the NEW seagate drives (the ones on this page) has failed.
Packaging designed to kill the hard drive during shipping
20 July 2010
Summary: This was a Seagate hard drive put in an defectively designed cardboard box without a plastic clam shell. The result was ZERO padding for the hard drive during shipment. I repeat ZERO padding. If Amazon is shipping hard drives like this, it's like purchasing a time bomb for your data.
Summary: I bought this HD after I checked some previous reviews about this product so I took the decision to get it. The first week I got my first drive I started having problems with it because sometimes it was not recognized by the Bios and sometimes it was. One week after it never came up. I delivered the defective one and one I got the replacement it worked fine for 1 year. Now it is not recognized either by the seatools for Windows software or the Bios.
Summary: I ordered four Seagate 500 GB hard drives for my computer now, and out of those four, three have failed. The first failed instantly, the second failed a couple months later, and now my third hard drive is failing about half a year after use.I'm surprised that my fourth hard drive is doing as well as it has after seeing the others fail so quickly. This is totally unacceptable. Three fourths of my hard drives failing within less than a year?
Summary: OMG! You gotta be kidding about the "Frustration-Free Packaging" phrase. You guys really crossed the line this time. The HDD was shipped inside a simple cardboard box without any protection to avoid receiving hits or bounces inside the box along transportation. It was surely jumping or rubbing inside the box, since the antistatic bag containing the HDD was partially broken where the connection pins are located (the more delicated parts).
Summary: Amazon you did great on the purchase. It is this company whom I do not like. As I ordered a new hard drive for my computer, I was sent a used one. Not happy at all. I had to go to Best Buy to get what I wanted which was new.
Summary: I just received this drive today and was horrified at the way it was packaged. It was loose inside a cardboard box. That's it. I'll give them some credit in that it appears to be a box designed to fit a hard drive, with some extra cardboard around the edges to keep the drive away from the actual edges of the box. But I have no faith that it did much to protect this drive during shipping.