Summary: so far so good only 2 days old. Did my first backup using the StarTech cradle purchased at the same time with no problem but not as fast as I hoped for(using usb),probably faster using eSATA. shipping was fast considering the weather delay, good packaging fo OEM product .
Summary: OMG! You gotta be kidding about the "Frustration-Free Packaging" phrase. You guys really crossed the line this time. The HDD was shipped inside a simple cardboard box without any protection to avoid receiving hits or bounces inside the box along transportation. It was surely jumping or rubbing inside the box, since the antistatic bag containing the HDD was partially broken where the connection pins are located (the more delicated parts).