Summary: My purchase of this device was a complete failure they say that it is a product Samsung refurb ... but it does not work and lost my money....never more big outlet or Sansung refurbished products...are fouls!!!!!!!
Summary: THE GOOD: When it was working, the sound is much better than my TV and there was a certain spaciousness about it. The bass from the sub-woofer was understated even when I cranked it up but it did add something. $300 worth of something?...no. THE BAD: This thing only has 2 HDMI inputs. That means you have to pick the two components you want to listen to thru it. In my case, I have a cable box, a blu ray and a roku. One of them had to be left behind.
Summary: I returned this soundbar for ONE MAIN REASON: In order to use this soundbar YOU MUST USE THE INCLUDED REMOTE CONTROL. How lame is that? Why the hell would I want to use a second remote just to turn on, adjust volume and turn off my audio. God forbid if you accidentally hit the channel up/down button on the soundbar remote. If you do, then you must grab your "regular" remote and change the TV input back to HDMI (or whatever input you were watching).
Summary: We have a complete Samsung set up. Tv, blu-ray and wanted the sound bar to finish out the system. At first I was disappointed with the structural design of this. I was hoping to hang it under the tv. However the way it was designed there was no way to hide the wires. I was able to work with that. Not happy but dealt with it. Then after a few months the subwoofer started making funny sounds. Called Samsung and they had me reset it. This became almost a daily thing.
Summary: CAREFUL: I recently purchased a new Samsung 55" TV and HW-D550 Sound Bar. If you buy this product and intend to use it with your existing HD cable box, you end up requiring 2 remotes; the cable TV remote for channel selection and the sound bar remote for volume. The sound bar does not have the ability to be programed with a 3rd party remote. (no codes) So I am constantly fumbling between 2 remotes.
Summary: I ordered the HW-D550 Home Theater System from Amazon last Sunday night. It arrived Wednesday afternoon by UPS. This is typical of Amazon's and UPS's outstanding and excellent service. As soon as it arrived (early afternoon), I unpacked and began the installation. I followed the instructions (very poor) exactly. DID NOT WORK! The next two days were spent trying and trying and trying.
Summary: Samsung normally produces excellent products; however the HW-D550/ZA sound bar is not one of them. I was sorely disappointed in this product. First of all, the sound quality was very poor. The speakers on the, (Samsung UN55D6900) TV, were way better. If that was not enough to steer you away from this product; the wiring will. In order for the sound bar to work (normally), your HDMI source device must be plugged into the sound bar directly.