Hardest System to Confugure I've ever seen. Sent in for warranty repair TWICE in first two months
B. Berkowitz, Amazon
31 January 2012
Summary: This system looks nice (though is a magnet for fingerprints and minor scratches). I echo many comments that others have said and on day one, thought I'd give it 5 stars, but there are 4 major issues with this unit: CONS: 1. No Active Subwoofer It does not come with an active subwoofer, only a passive subwoofer. The difference is huge. I'm no audiophile but my last unit had an active subwoofer annd tehre was absolutely no comparison between the two.
Summary: Had this unit for about 6 months when the audio problems started. Added a WD HDTV Live box connected with hdmi and whenever I skip forward or back, the audio cuts out for 5-10 seconds. Updated the WD box but still no fix. Connected directly to TV, works great. Then last week I had my Uverse set-top box replaced with a newer unit and now it has the same problem.
Summary: I must admit that I was frustrated at first with this system. I have a Samsung 46" lcd tv and a samsung blu ray player also, so trying to put all of this together along with my cable box was no fun. Only after calling Samsung for assistance was I able to finally configure everything. But once it was all together, I was pleasantly surprised. The sound is amazing. You hear every sound in detail, and the explosions are awesome, especially in action movies.
Summary: I had to return the product and got a Yamaha model instead since the unit would not turn on for several hours after it was turned off. It just kept going into standby mode. I really liked the design of this unit, it is really good looking and no visible buttons on the front, but the ease of use is a joke. I had to scroll through a lot of menues to find settings to control the unit.
Summary: The passive subwoofer is crap, doesn't put anything out. Had to wire everything through the TV (Samsung) because the sound would go in and out when I hooked everything up through the receiver's HDMI ports, especially with the Blu-Ray Player (Samsung). In addition... it is not optimized for the iPhone 4 so when you plug it in to the provided iPod dock, it will not charge.
Summary: We bought Samsung's home theater system. It worked reasonably well for a very short while, before the receiver suffered a debilitating hardware fault. Samsung accepted that the unit was defective and repaired it. Eighteen months later, the issue rematerialized, but Samsung refused to re-correct it - irrespective of the fact that their repair job didn't last.