Supplier delivered different model without notice and arguing it is a better model.... instructed me to contact manufacturer
Osmar Takeuchi, Amazon
19 November 2014
Summary: Supplier delivered different model than ordered without any notice and says that the sent model is better than the ordered. Gave me the phone number of Samsung to check the differences that he couldn't explain.
2 of the 5 speakers stopped working within 9 months
Chris Novak, Amazon
26 September 2014
Summary: I know this isn't the most expensive setup in the world, but I would think it would last at least a year. Of course their warrantee is only for a couple of months so I will be shopping for another set of speakers - not Samsung this time.
Summary: About 60 days in all video apps all started freezing where I had to turn the player off in order to restart. Switching between inputs was also becoming unresponsive. Everything else was great but having to connect the laptop to the it to watch Netflix was getting old.
Summary: Waste of money loud cracking noise from front left channel plus intermittent sound, Samsung advised a reset which I did and asked me to try it , I was concerned that the unit was 11 months old, and near end of warranty .
Summary: Pure Crap 2nd Samsung HT Theater System..This is a negative Star. 2nd Samsung Surround system, 1st was the $300 one and it keed shutting down after a bout 5 to 10 mins. Returned.. 2nd try was the Samsung HT-F6500W 5.1 this on was much better, after 2 month of usage, started to sound bad.
Summary: The sound constantly cuts out. Samsung's customer service is terrible. Samsung has only attempts to fix the same problem over and over....I've called about the sound cutting out 3 times now. On my fourth customer service call I insisted they repair the unit. They told me i have to pay for shipping!!
Summary: Mother board issues according to Samsung. cant download problems with application downloads Contacted Samsung three days after purchase then a week later they cant figure it out. Then they are going to tell me to ship it for repairs.
Weak performer, over-priced with a pitiful bass woofer and center channel speakers
J. Lawrence Associates, Amazon
19 November 2013
Summary: It would be ok for an apartment but it's weak for a home. We replaced the pitiful Samsung passive bass woofer with a Pioneer active bass woofer ($99) and the front center speaker with a decent one ($89) instead of the poor one they packaged into the original design, and now it is acceptable for a...
Summary: Leistung passt nicht zum Preis, 1000 Watt wo? in der Steckdose oder? ist einfach nur lachhaft wie die Käufer veräppelt werden. Bedienung zu aufwendig und mangelhaft erklärt muß man erst ein Studium absolvieren um einen Blu Ray Player zu programieren. Für das Geld sollte es etwas besseres geben.