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Samsung HT-E6730W
7.7 out of 10

Samsung HT-E6730W

Best Price at Amazon

Reviews and Problems with Samsung HT-E6730W

Showing 1-10 of 11
Overall 2
2.0

SAMSUNG customer service is pathetic!

Amazon Customer, Amazon
9 March 2015
  • Summary: Actually loved this player and system. Was VERY proud of it, however, the blu-ray lens/player went out and I have been unable to get anyone to repair it. I paid over $800 for this system barely 2 years ago. VERY disappointed in samsung at this point.
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Overall 2
2.0

Only 1 star because "zero" isn't an option

P. Gleason, Amazon
8 February 2014
  • Summary: This system has fantastic sound, plenty of power & bass, and a crisp picture - when it works. We bought it in July 2013 and it stopped loading disks (music, DVD, Blu-Ray) in October. Had to send it to California for repair & was gone for six weeks.
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Overall 2
2.0

Expensive Garbage

moonglorious61, Amazon
26 January 2014
  • Summary: I bought this system to match my Samsung 50 inch LED Smart TV. The wireless connection for the system failed almost immediately and was unfixable. After less than 1.5 years of very light use the video function for the Blu-Ray stopped working.
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Overall 2
2.0

stopped playing DVD and Blueray discs

Billie L McMahan, Amazon
27 December 2013
  • Summary: Player had trouble playing DVD within 4 months, by the time a year came around it would not play any disc. After spending 3 hours on two separate calls(mostly on hold) Samsung offered to repair. For $110 plus shipping each way. thatswhat I want to do.
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Overall 2
2.0

Crap

Ty G., Amazon
17 December 2013
  • Summary: As far as sound it is not much better then any of the other 5.1 all-in-one systems. And that is what this is, a 5.1 with two extra speakers mounted in the front that you can point up.
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Overall 2
2.0

Constand Video Dropouts Too

M. Busey "Sr IT pro", Amazon
4 October 2013
  • Summary: Jan 2014 Update: For a period of time the video drop outs seemed to have been less frequent, but with the most recent patch (1019.3) they are back with a vengeance. I have never been able to play DVDs reliably, and now even Blu-Ray discs are having issues.
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Overall 2
2.0

It stopped working after 14 months

Brad, Amazon
18 September 2013
  • Summary: My Samsung home theater system, HT-E6730W functioned as advertised for about 14 months. Now when turned on, it replys with an error message "Protect" and then shuts down. I do not recommend this model. At this price, I expected a better quality, more reliable home theater system.
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Overall 2
2.0

Constant Video Dropouts

Amazon Customer "BH", Amazon
15 March 2013
  • Summary: For a long time, I couldn't figure out why the screen kept going blank for a few seconds intermittently when watching TV/DVD/apps. I thought it was the cable box, and worked with the cable co for a long time. Process of elimination points right to this receiver.
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Overall 2
2.0

Good Product BUT LOUSY SAMSUNG SUPPORT SERVICE

Amazon Customer, Amazon
3 March 2013
  • Summary: Ordered the product based on reviews and Consumer Reports rating. Hooked it up and it sounded great for the several movies. Started hearing some static from top right front speaker. Had registered the product with Samsung. Started to submit a service request to see if they could diagnose/fix.
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Overall 2
2.0

SAMSUNG CUSTOMER SERVICE SUX

Carl Petersheim, Amazon
26 February 2013
  • Summary: I didn't unpack this until recently. I set it up to try out the sound, played portions of a Harry Potter Blu-Ray disc, was amazed briefly at the great sound. When I ejected the disc, I could no longer use the contraption. Regardless of what I do, I get a "Please close the tray." message.
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