www.testfreaks.com

Reviews, reviews, reviews...

Samsung-ht-e6730w.33268963
8.1 out of 10

Samsung HT-E6730W

Best Price at Amazon

Reviews and Problems with Samsung HT-E6730W

Showing 1-10 of 10
Overall 2
2.0

Only 1 star because "zero" isn't an option

P. Gleason, Amazon
8 February 2014
  • Summary: This system has fantastic sound, plenty of power & bass, and a crisp picture - when it works. We bought it in July 2013 and it stopped loading disks (music, DVD, Blu-Ray) in October. Had to send it to California for repair & was gone for six weeks. When it came back, it worked again for two months, and then stopped playing Blu-Ray movies altogether. Then the iPod docking system stopped working.
  • Read full review
Overall 2
2.0

Expensive Garbage

moonglorious61, Amazon
26 January 2014
  • Summary: I bought this system to match my Samsung 50 inch LED Smart TV. The wireless connection for the system failed almost immediately and was unfixable. After less than 1.5 years of very light use the video function for the Blu-Ray stopped working. It started getting static, cutting in and out, then quit altogether. For the price you would think it would work a little better. Spend your money on a better quality or cheaper system.
  • Read full review
Overall 2
2.0

stopped playing DVD and Blueray discs

Billie L McMahan, Amazon
27 December 2013
  • Summary: Player had trouble playing DVD within 4 months, by the time a year came around it would not play any disc. After spending 3 hours on two separate calls(mostly on hold) Samsung offered to repair. For $110 plus shipping each way. thatswhat I want to do. spend $250 more on something I already spent $750 on. I ordered a new TV at the same time that has worked perfectly. Samsung makes good products so long as then do not break.
  • Read full review
Overall 2
2.0

Crap

Ty G., Amazon
17 December 2013
  • Summary: As far as sound it is not much better then any of the other 5.1 all-in-one systems. And that is what this is, a 5.1 with two extra speakers mounted in the front that you can point up. The remote is a joke, it sometimes takes more than 2 seconds for the device to respond so you may end up pressing it 2 or 3 times, then all of a sudden it responds and goes past what you wanted. You have to make sure you are pointed directly at the unit.
  • Read full review
Overall 2
2.0

Constand Video Dropouts Too

M. Busey "Sr IT pro", Amazon
4 October 2013
  • Summary: Jan 2014 Update: For a period of time the video drop outs seemed to have been less frequent, but with the most recent patch (1019.3) they are back with a vengeance. I have never been able to play DVDs reliably, and now even Blu-Ray discs are having issues. I contacted Samsung support, and after their very brief list of troubleshooting steps I am supposed to send them the unit. The cost for sending them the unit is about $120.00!
  • Read full review
Overall 2
2.0

It stopped working after 14 months

Brad, Amazon
18 September 2013
  • Summary: My Samsung home theater system, HT-E6730W functioned as advertised for about 14 months. Now when turned on, it replys with an error message "Protect" and then shuts down. I do not recommend this model. At this price, I expected a better quality, more reliable home theater system.
  • Read full review
Overall 2
2.0

Constant Video Dropouts

Amazon Customer "BH", Amazon
15 March 2013
  • Summary: For a long time, I couldn't figure out why the screen kept going blank for a few seconds intermittently when watching TV/DVD/apps. I thought it was the cable box, and worked with the cable co for a long time. Process of elimination points right to this receiver. Still unresolved with Samsung support. Google samsung video dropouts and you will see this has been a problem with their stuff going back to 2009 or so. A lot of frustrated buyers!
  • Read full review
Overall 2
2.0

Good Product BUT LOUSY SAMSUNG SUPPORT SERVICE

Amazon Customer, Amazon
3 March 2013
  • Summary: Ordered the product based on reviews and Consumer Reports rating. Hooked it up and it sounded great for the several movies. Started hearing some static from top right front speaker. Had registered the product with Samsung. Started to submit a service request to see if they could diagnose/fix. Had problem previously with Samsung Smart TV. Submitted service request and company had technician on-site in two days to fix. Works great now.
  • Read full review
Overall 2
2.0

SAMSUNG CUSTOMER SERVICE SUX

Carl Petersheim, Amazon
26 February 2013
  • Summary: I didn't unpack this until recently. I set it up to try out the sound, played portions of a Harry Potter Blu-Ray disc, was amazed briefly at the great sound. When I ejected the disc, I could no longer use the contraption. Regardless of what I do, I get a "Please close the tray." message. The tray open/close button no longer works. Resetting doesn't work. The Samsung Web site is designed to frustrate you so you go away.
  • Read full review
Overall 2
2.0

FORMERLY Nice System with Some Significant Drawbacks

Charles, Amazon
21 February 2013
  • Summary: UPDATE May 30, 2012 Item No.4 below has gotten worse. Now the left rear channel crackles, distorts badly, and cuts out on EVERY program with Surround Sound. The unit is out of warranty. I spent a few hours on the phone with Samsung, being escalated two times ultimately into their "Executive Support" level, explaining the problem three times and imploring them to solve it equitably for me.
  • Read full review