Summary: Extremely faulty, sent 2X for repair in MD, third time it went to NJ. I'm guessing Samsung finally changed repair shops. They did offer me their newest model as a replacement The HT-H6500WM/ZA. I have yet to receive it but I hope their is a improvement, The whole "Vacuum tube" thing, 100% gimmick.
Summary: This is an excellent system which provides quality sound for the cost. However, after having it for a little over a year, it has started to switch inputs automatically, which essentially renders the system useless. After looking online, this is apparently a problem with the touch panel.
Summary: This product has many great features BUT only functioned well for approx. seven(7) months. We have been having phenomenal PROBLEMS with the BD video input via HDMI. We just suddenly cannot switch the input to enjoy 'Blu-Rays' nor 'DVD' We live in the Caribbean and bought this product in the U.S.
Summary: Blu-Ray did not work. I love my Samsung TV, but don't buy anything else from them. Just over a year ago I bought state of the art Home Theater Blu-Receiver which was returned once and never worked right and finally stopped working.
Summary: Beware of samsung. Their products are not ready for primetime, crash and have to be rebooted and their sevice puts you on a never ending chase of your tail. Eventually they tell you the problem is you
Summary: Easy to install, but the sound would suddenly stutter, and I would need to shut it down to stop. Worked with Samsung tech support, and ended up doing a hard reset, together with downloading and reinstalling. Eureka, the sound stuttering went away..