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Samsung-ht-e5500w.33455348
8.3 out of 10

Samsung HT-E5500

Best Price at Amazon

Reviews and Problems with Samsung HT-E5500

Showing 1-10 of 155
Overall 4
4.0

Frustrating

Ryan L, Amazon
29 July 2014
  • Summary: I've owned this now for a little over a year and sure enough as soon as the warranty expires it starts to crap out on me. While movies are playing, both DVD and Blu-Ray, it will eject the disc and essentially start over. After going through all the previews and start-up menu and finding where it left off, it will play for 10 to 15 minutes and eject the disc again.
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Overall 2
2.0

DO NOT BUY!!!

Jason, Amazon
29 May 2014
  • Summary: Owned this home theater system for about 1.5 years. The receiver unit worked fine for a year, then went haywire by cycling thru input channels on its own. Samsung Tech Support who couldn't fix the problem and Samsung DOES NOT sell a replacement receiver separate from the home theater system. Closest repair facility is near Los Angeles over 330 miles away! Basically I wasted a bunch of money on a system where speakers are the only things that work properly.
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Overall 2
2.0

Front pannel has a problem

Marco Antonio Peretti, Amazon
3 April 2014
  • Summary: After some time, the player starts to change channels and volume by itself. Sometimes I was watching a movie and then the player changes to other HDMI input for nothing. After studying about this, I saw it's a common problem between users and it's in the front touch pannel which starts "thinking" you touched a button even if you are far away from the product. It's been 2 months I'm trying to fix this with Samsung support with no success.
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Overall 10
10

Awesome product! Great value for the money!

tinazz5566, Ebay
1 March 2014
  • Summary: This is an awesome Home Theater System,It works great for Nascar races, sounds like you are really there!bought at a very reasonable price,I got a deal!
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Overall 2
2.0

Usless...

Lucy, Amazon
7 January 2014
  • Summary: About six months after I started using this, I could not get the eject slot to stay open. It would open and close immediately and I was not able to insert a disk into it. I called tech support and I was told to reboot it and try again. Of course it worked at that time but the problem came back often so I gave up and began using my Play Station to play DVDs. After a year of use, I could not get the speakers to stay on the device I was using.
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Overall 4
4.0

Disappointed

Lake Luver, Amazon
8 November 2013
  • Summary: I was never crazy about this unit since I bought it a year ago. It always seemed a little complicated to just GET TO watching TV every time. It defaults up to the Home screen, and from there you have to choose input and scroll down to your source. It should just default to your main selection and not make you go through that every time. The sound was okay, I've had better and I've had worse. There's not a lot of "feel" to it... not a particularly strong subwoofer.
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Overall 2
2.0

VERY Expensive for what you get

Paul, Amazon
30 September 2013
  • Summary: I am very disappointed in this system. The interface is PAINFULLY slow and the unit resets to TV speakers every time you turn it off, requiring you to manually reset to 'Home Theatre' mode every time you want to watch something. It is very expensive compared to other options. The 'wireless' rear speakers are in fact, WIRED. They must connect to a base unit that is in the back of the room.
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Overall 2
2.0

Horrible

Jessie, Amazon
22 August 2013
  • Summary: This system has worked properly for only one month, after that I cannot even use it as when I am watching a movie or streaming Netflix it changes input selections and starts opening and closing. Called support 4 times and they were supposed to send me an email with return instructions and I never received it. Now I am stuck with a useless system and wasted my hard earned money. DO NOT PURCHASE!!!!!!!!!!!!!!
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Overall 2
2.0

error completely disables your system as it will change input every time the disc tray opens

Martino Giannini, Amazon
21 August 2013
  • Summary: Compre este sistema en el mes de Abril 2013 y lo he usado unas 6 veces desde entonces, en el mes de Julio la bandeja de disco empezo a abrirse sola inabilitando todo. After 3 month the system will start opening and closing the disc tray on its own. I've read many reports of others with the same system doing this. This error completely disables your system as it will change input every time the disc tray opens.
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Overall 2
2.0

Worked well....BUT!

Jon S. Wumkes, Amazon
20 August 2013
  • Summary: This product worked well and had the wireless rear speakers I need. However, 11 DAYS after my warranty expired, the unit began malfunctioning making it unusable. It kept cycling through the various input options continuously, pausing on each for about 10 seconds before going to the next one. I normally have it set to HDMI1 for TV, but it wouldn't stay on that setting.
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