Started out GOOD, Within 3 months - Started locking up
1 August 2012
Summary: Well I've had this product over 1 year now so Samsung will not even return my calls or emails now. So right off the bat I'll tell you the service is terrible. Problem I'm having is any time you use the Smart Tv apps. The unit locks up. Shutting it down is the only way to get the system back. This was on WiFi and hard wired. This started on month 3 of owning the system. Samsung had me do a hard reset. This held up about another two months.
Summary: This unit was refurbished. This unit would only play half of my blue-rays even with the updates. All my blue-rays would play with no problem on my Samsung BD-D5700 When I contacted Samsung they couldn't even find this unit in there system. I went with an Onkyo system and bought another BD-D5700.
Summary: Unfortunately, I had problems setting my system up. Having connected everything up the way the manual recommended (the Sky HD box going in to the Bluray HDMI IN port, and the Bluray going in to the TV), I wasn't able to get the Bluray to switch to the correct input. When selecting HDMI 1, the screen just went blank. After an hour on the phone to Samsung to make sure I wasn't doing anything wrong, the chap, whilst helpful, didn't have a clue.
Summary: Hi, I purchased this theatre to go with our new Samsung 3D TV (samsung D650and connected the product and came up with the following issues: 1. Error message saying the Blu Ray did support the resolution of the TV would not connect properly, just flickered to main page of the Blu Ray and a blank black screen. 2. Three out of the 3 out of the 5.1 Speakers did not work which were the Centre and Two Surrounds.
Summary: This set is loud but but after much configuration and setting changing I ended up very frustrated. I was unable to get a satisfactory clear clean diaglogue from the samsung. I ended up changing the auto config settings, boosted the center speaker to its max (6), had to lower the left/right to -2 and choose Smart sound. This was satisfactory sound wise, but nothing more.