Summary: This unit broke multiple times ahd was sent back twice they sent me someone elses unit back last time and it was all scratched up. It broke again. The only way to get the tray to open to put in a disk is to use the remote as the buttons on the unit it self don't work. Lousy unit and difficult to get the surround sound to work with the tv. My Phillips unit is far superior.
doesn't play blurays, Samsung Support could care less
angee wagner, Amazon
8 August 2012
Summary: I purchased this item about 3 years ago. i always liked my unit, but about a year ago i began to make the switch from dvd to bluray. some bluray discs would play, others would not. after talking to support i discovered that even though it told me my firmware was up to date, there had been many new updates since. I now have to manually install all of the updates by downloading them from the Samsung site.
Not for the audiophile, but a great home theater in a box for the money
14 February 2012
Summary: For a basic, entry level home theater in a box I couldn't be happier! I have it set up on my 32" 1080P LG in our bedroom. While the sound doesn't exactly WOW the audio nerd in me it's certainly impressive for the cost of this unit! I especially like the all in one aspect of this receiver. The only down side for me was reading the nightmare blogs about updating the firmware (definitely do your homework before attempting).
Summary: Bought this unit 7 months ago from Amazon. Had all the right features and Netflix and Pandora are sweet. After having it 2 months the sound keep cutting out. I contacted Samsung as was told to do a firm ware update I told them I had because I had it hook up to the Internet. I was told they dont often update the system so I would have to download it to a memory stick and plug it in. I asked why have a system update button built into the device if it does nothing.
Summary: I have never given a review like this before, but this product inspired me. I had to send the first one back for a high frequency noise coming from the unit. Then, it had issues around Pandora and giving access to my Pandora account to other Samsung users. But wait....there's more! Three weeks shy of its one year purchase (still under warranty, thank goodness,) it grew a mind of it's own and began beeping and FFW / rewinding at will.
Summary: I purchased this Samsung unit when it was a 'Today's Deal". I won't complain about hookup or other techie stuff; those are not Samsung's problems (imo). About one week after setting it up, it started behaving oddly: it would pause spontaneously, or start fast fowarding, etc. Checked the remote, restarted, reset, all the usual stuff, but the problem got worse, to the point that it would TURN ITSELF ON AND OFF throughout the day (and night, scaring the h*** out of me...
Summary: Over all I have found this system to produce excellent sound for no bigger then the speakers are. I did have some difficulty with getting the system to integrate between my Samsung LCD and our satellite system. However, after a call to Samsung tech support the problem was resolved by an extremely helpful and pleasant tech person. There are two features, or should I say lack of features, that I would have liked to have seen included with this product.
Summary: I purchased this unit with my frequent flier miles, which were about to expire. The unit is great, don't listen to most of the other reviews as they are more of a review of firmware problems for the unit or customer service. I believe the firmware issue is all set since I have two Samsung blue ray units and updated both without issue.
Summary: The sleek look, the fantastic sound, and the great blu-ray video are just three attributes of this Home Theater In a Box system that make this system a great value. Set up took me about an hour total, but that included setting up the Samsung Wireless LAN adapter and Samsung Wireless receiver (I didn't have to run wires thru walls and ceilings to the rear surround speakers).
Summary: Update: I've had it for over a year now and don't recommend it. Firmware update problems still exist, Netflix app is very basic and doesn't work very well, does strange stuff while playing bluray discs such as locking up and not letting you get to the menu. I was a little skeptical to get this unit because people have totally trashed it because of the firmware upgrade issue that essentially destroyed the unit, and samsung's utterly terrible support.