Tried the dvd in another player and it worked just fine. We returned the original and got a replacement ...
Amber Rhodes, Amazon
2 March 2015
Summary: I ordered this for gift for my hubs and ended up having to return it becuase in the middle of a movie the picture cut out and wouldn't come back on then dvd player started to make a loud thumping and buzzing noise. Tried the dvd in another player and it worked just fine.
Summary: Blu-Ray player is slow when using remote. Feels cheap. The audio is actually very good though. But the biggest reason I bought this was because it said you could stream NETFLIX, and I have come to find that you cannot.
The best I can tell you is don't buy this product ...
12 September 2014
Summary: The best I can tell you is don't buy this product or any product from ALCO Electronics, Inc which is the actual company name. I should have listened to the negative reviews but I saw on review which said something about negatives being from people who are not tech savvy.
Forget about buying this item -less than a week it ...
Diane Smith, Amazon
14 July 2014
Summary: Forget about buying this item -less than a week it started making a humming sound which only got louder - called RCA and was told I would have to pay the shipping charges to New York from Seattle to have it repaired.