The best I can tell you is don't buy this product ...
12 September 2014
Summary: The best I can tell you is don't buy this product or any product from ALCO Electronics, Inc which is the actual company name. I should have listened to the negative reviews but I saw on review which said something about negatives being from people who are not tech savvy. I am tech savvy and the instruction manual totally ignores WiFi installations. The set-up went well except I was having problems with the remote or the receptor. Finally the remote stopped working.
Forget about buying this item -less than a week it ...
Diane Smith, Amazon
14 July 2014
Summary: Forget about buying this item -less than a week it started making a humming sound which only got louder - called RCA and was told I would have to pay the shipping charges to New York from Seattle to have it repaired. I asked for a local repair shop was informed there wasn't one and I asked for a shipping label was told NO they will not send one.
Summary: If you want this to stream Netflix, do not buy it. It says it does but it doesn't, believe me. Called RCA because their website also says it streams Netflix, I got a Ventura representative which actually makes this unit and pays to put RCA on the box. He treated me like I was stupid because I should obviously know it doesn't stream Netflix. Walmart.com was more than helpful with the problem and gladly took the product back. Shopping with them has been great.
Summary: Easy to set up, but the sound system isn't there I live in a small home and still cannot hear it even at full volume, when you first turn it on it goes to media you then have to turn it to auxiliary there is probably at 60 second time lapse or more until the sound comes on very low at first and then gets louder but never loud enough I truly wanted a full surroundsound theater in my home possible with this theater system, then putting the DVD Blu-ray and becomes more...
Summary: The Amazon feature summary, the product box, and the RCA website all state, "STREAM NETFLIX" There is no information or support for that in any of the User Guide, or the on-screen menu. I emailed the "help" line and still have no response, several weeks later.
NO MORE RCA PRODUCTS FOR ME--MISREPRESENTED PRODUCTS AND POOR PRODUCT SUPPORT!!
J. Gibson, Amazon
28 October 2013
Summary: Up until this moment, RCA has always manufactured premier products during my lifetime, and I have purchased several products without ever having any problems or returns. I purchased this unit to replace another RCA Home Theater System that I purchased only 2 years ago while doing some home remodeling. I also purchased 2 RCA flat-screen TVs about that same time.