Summary: I have had the same issues with the unit freezing up, and this time it will not unfreeze. Unit is stuck on a "please wait" message - like a computer that cant boot up. Called Panasonic support and they couldnt help me. Now I have to send the unit to a service center in Seaside, CA.
Summary: I've had this system for over 3 year's now and it has been in the shop or needed repairs more than it has worked.. The hard drive has died, it has had intermittent issues with just shutting down on it's own and now the wireless speakers make a continuos clicking noise.
Summary: This unit is just ok when working normally. But as other reviewers have noted, it frequently will freeze up refuse to operate, requiring unplugging of the unit, and re-booting. Telephone customer service with Panasonic was a nightmare. I brought it in for repair under warranty to an authorized serivce center. The shop kept it for 2 months, returned it to me in worse condition than before.
Summary: It may be stylish and inexpensive but I'm sorry I ever bought it. When Circuit City delivered the first one, it was DOA out of the box and we had to go back to the store for a replacement. That should have been my first hint. The second one worked fine...for a day. I should mention that we had Firedog install it and also program the Harmony remote, so our problems were not due to our lack of skill or technical knowledge.