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Onkyo HTS5500
7.3 out of 10

Onkyo HTS5500

This finely crafted 7.1-channel system features Dolby® Pro Read more

Best Price at Amazon

Reviews and Problems with Onkyo HTS5500

Showing 1-10 of 17
Overall 2
2.0

HT-S5500

Rishiraj M., Newegg
12 January 2015
  • Summary: 2 out of 4 HDMI inputs stopped working. One of the inputs works sometimes. Disappointed that it all started happening after the 2 year mark!
  • Pros: Solid sound system while it worked
  • Cons: HDMI Inputs stopped working after 2 years
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Overall 2
2.0

Purchase cancelled by Amazon

Mauricio, Amazon
25 November 2013
  • Summary: Firstable even appearing as available, after checkout the first feedback was that wasn't available on stock by Amazon, so i decided to buy from the next one option available, a little more expensive but for my surprise, the first information was that maybe wasn't available, and after that,...
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Overall 2
2.0

Do not buy, a piece of garbage and bad warranty service.

darth "zerg", Amazon
15 October 2013
  • Summary: System worked for 2 months. Then HDMI-Out stopped working. Send for warranty repair, took them a month to fix it. Got it back and same problem happened after 2 days. Called repair center and they've started blaming my other components, told me that Onkyo has problems with Samsung BluRay players.
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Overall 2
2.0

Customer Service is a major problem.

hyun nho, Amazon
23 September 2013
  • Summary: I bought it and did liked for one month and the subwoofer went out just as others experiencing. I tried everything and called customer service at 800-229-1687. CS went over trouble shoot and did acknowledge that there is a problem with sub and assured me it will be taken care.
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Overall 2
2.0

absolute crap

Carlos, Amazon
4 September 2013
  • Summary: my old roommate had the S5400 - flawless. he moved out so i had to replace the system he was taken and figured i'd upgrade a model....absolute garbage. Aside from the fact that it takes 10+ minutes to turn on and it just endlessly clicks and clicks and clicks it also turns itself off randomly (not...
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Overall 2
2.0

Please don't buy any products from onkyo

Rm2, Amazon
9 June 2013
  • Summary: I wish I had never purchased this item. I recived this pulled it out of the box and straight away it did not work. After calling customer support and waiting for 20 minutes. All they could tell me was that I needed to take it to an authorised retailer.
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Overall 2
2.0

Sub-woofer Issues...

Matt Z., Amazon
28 March 2013
  • Summary: I decided to take a gamble by purchasing this system even after reading about all of the sub-woofer issues; I just couldn't pass it up given the price. After a couple of months the sub-woofer finally decided to shut off permanently. I will say that it sounded great with everything working properly.
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Overall 2
2.0

Sounds and looks great...when it's working

Greg, Amazon
27 March 2013
  • Summary: This receiver cuts in and out about every 30 seconds at times and makes watching anything unbearable. If there's a fix to this I'd LOVE to hear it.
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Overall 2
2.0

Poor Reliability, Poor Performance

Willard W., Newegg
8 March 2013
  • Pros: Low Cost
  • Cons: There is an issue with Dolby PL II x circuitry. The PL II x mode upconverts sources which have less than 7.1 channels to 7.1 channels. There is a loud popping noise when this circuit changes upconversion modes. Any time I change a TV channel and this circuit changes mode, there is a loud popping ...
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Overall 2
2.0

DO NOT BUY...SUB DOES NOT WORK!!

Lopez, Amazon
11 December 2012
  • Summary: Do not buy this HT system... I decided to give it a try after reading all the sub problems. The system arrived yesterday and after installing and playing with settings the sub does not power on at all!! Does anyone have advice???
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