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Onkyo-hts-3500.33274555
8.6 out of 10

Onkyo HTS-3500

For small- to medium-sized rooms, you can’t go past the well-b Read more

Great Deal: $265.99

Reviews and Problems with Onkyo HTS-3500

Showing 1-7 of 7
Overall 2
2.0

Forget it

mrgoodflix, B&H Photo
3 weeks ago
  • Excerpt: These sounded great for about a week, and then the receiver quit, as though it couldn't keep its inputs straight. First sound wouldn't route through it, and then picture from the blu ray player wouldn't appear. Furthermore, it does not come with stands for the rear speakers, so you're forced to come up with your own solution. Mine still stand behind the couch: a couple wooden dowels in baseplates with screws in them to hold the speakers. Worthless system.
  • Pros: Clear Sound
  • Cons: Difficult To Set Up, Poor Interface, Stopped Working
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Overall 2
2.0

Do not buy

denise clay, Amazon
14 May 2014
  • Summary: It is hard to update. I get an error on the display everytime I turn it on but I can still use it. The biggest issue is the infared receiver is the same as my panasonic tv so when I change something on the tv it changes the receiver source and vice versa. The manual and instructions are horrible. The sound is okay. Stay away.
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Overall 2
2.0

Customer Service Sucks

MAJED A., Amazon
20 March 2014
  • Summary: One of the HDMI inputs failed in less than a weak. Now, I only have 3 working inputs. Customer service wants me to pay for shipping, and it takes two weeks to "investigate and fix the problem". Oh well, it's cheap for a reason....
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Overall 2
2.0

Speakers failed after less than a year, difficult warranty process, regretful purchase

Craig Dabney, Amazon
20 November 2013
Overall 2
2.0

returning it

K factor, Amazon
20 December 2012
  • Summary: I am planning on returning this product even though i'll probably get dinged with the return shipping cost. Won't connect to my television through hdmi. The manual is full of jargon and is of little use to me. I called tech support but got a "the next representative will be with you in 62 minutes" automated voice. Hung up after 10 and tried to research some more to little avail.
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Overall 2
2.0

Stopped Working after a week

SK, Amazon
24 September 2012
  • Summary: Got this as my first home theater system. It seemed good initially. After about a week, while the music was playing, the sound stopped completely. I did a power off, RESET, etc. No sound is coming. Called their service center, they say it needs to be repaired. They asked me to do a RESET as well which didn't fix the problem. I had noticed while increasing the volume, after volume level of 58 or so, sound would just stop. I thought it was some sort cut off.
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Overall 2
2.0

GOOD LUCK WITH THIS!!

lostafortune, Nebraska Furniture Mart
24 April 2012
  • Excerpt: We purchased this surround sound system in Feb 2012. After being hooked up and in use for a few weeks one of the speakers started to get a static sound in it. About a week after that the system would shut off while watching tv. It finally got to the point where it finally would not turn on. We took the reciever back to the store and they gave us a new one. Now after about a week with this one in use we are starting to have the same problems.
  • Cons: Dosent work, Loss of power, Static in Speakers
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