Summary: It is hard to update. I get an error on the display everytime I turn it on but I can still use it. The biggest issue is the infared receiver is the same as my panasonic tv so when I change something on the tv it changes the receiver source and vice versa. The manual and instructions are horrible.
Summary: One of the HDMI inputs failed in less than a weak. Now, I only have 3 working inputs. Customer service wants me to pay for shipping, and it takes two weeks to "investigate and fix the problem". Oh well, it's cheap for a reason....
Speakers failed after less than a year, difficult warranty process, regretful purchase
Craig Dabney, Amazon
20 November 2013
Summary: The speakers worked great for about seven months then two of them suddenly stopped working. Three months later, all of the speakers have stopped working (but the subwoofer still works). The receiver will power on but, obviously, this is a pretty grim situation for this speaker/receiver package.
Summary: I received this HTIB 7/31, and just got around to setting it up this weekend. I was impressed with the sound, even the non-powered subwoofer, but on it's second day of operation it started turning the sound off during loud passages in movies, even with the volume at only 50 (max volume is 80).
Summary: I am planning on returning this product even though i'll probably get dinged with the return shipping cost. Won't connect to my television through hdmi. The manual is full of jargon and is of little use to me.
Summary: I'm so disappointed with my experience. It appears that your experience with this system will be good (4-5 stars) or really bad. Mine is really bad. Setup was easy and straightforward. After turning on the system, I couldn't get any sound through HDMI or optical. After approximately 5 minutes...
Summary: Got this as my first home theater system. It seemed good initially. After about a week, while the music was playing, the sound stopped completely. I did a power off, RESET, etc. No sound is coming. Called their service center, they say it needs to be repaired.