Quality of the product is great, but customer service is horrible
12 November 2013
Excerpt: The biggest mistake of a purchase I've ever made has to be buying this system! I've only used it for about 4 months and after that I've have two issues with it. 1) It randomly spits out the DVDs onto the floor. 2) This is the worst issue of all, it keeps on turning itself on and off! I contacted their customer care service and they are no help. They work Monday to Friday, I've spoken to about 3 different reps and all of them failed to fix the issue.