Summary: No Stars!!! My Bose 321 system is also not playing dads at all, new or old. It wasn't used that often, certainly nowhere near my Sony blue ray player. Tried every remedy recommended to try to clear the "unsupported format" error that shows up. So irritating. I will never buy Bose again. What a blackeye to their reputation. They have lost a lot of customers. I certainly won't buy anything Bose again.
Summary: Ok so first listen to what most say about the player stops playing DVDs. I took mine to the Bose shop for the upgrade. Didn't work. Needs a new sensor which cost nearly as much as the system. Looks good but never sounded great. This would make a fantastic speaker system for a computer but not a entertainment room. Just save yourself the headache and disappointment. Go with Onkyo.
Summary: This product doesn't belong on the market. The reasons why owners won't fess up to all of the problems that they are having with the DVD player is that: 1) they are incredibly embarrassed to be swindled by the marketing 2) they don't want to destroy the resale value until they've unloaded theirs Sadly the owners of this machine aren't folks who do research, they are impulsive buyers. I hope you discover these postings within your 30 day returns period.
cant do hd audio, isnt close to real surround sound
Brian Fogarty "Brian", Amazon
28 June 2008
Summary: first of all the inputs are extremely limited. not to mention there isn't hdmi so you can't do HD audio signals just simple dolby with a low bitrate for the money it costs, most people who buy it probably have an expensive television as well as possibly blu ray. if you are gonna put all that money into it then you should get the best.
Summary: Sound is good, but the dvd player is the worst machine ever. My 36 dollar dvd player actually out performs this one by a long shot. It won't open or close 99 percent of the time and then when it does, cannot read disc. I have since read about other having this problem, not getting the player to open or close. Here it is Fri. night, put in dvd, won't play and cannot retreive it to plug in somewhere else. PLEASE, spend your money on something other than this system.
Summary: After comparing the 3.2.1 Bose system with their 30 day money back guarantee to my neighbors system (Paradigm Speakers and Pioneer receiver). It went back in the box and back to the store. His system was almost identical in cost, and light years better. I don't know how any of the other reviewers can rate this system so high except that they purchased blind with out ever comparing it directly to any competition. What a costly mistake.
Summary: Bought this system back in December 2005. Two weeks later the center unit started skipping on any DVDs or CDs. Sometimes it just turned itself off while trying to read a DVD. I brought it back to a retail store for exchanging. This "exact" same problem did happen to the replacement too. The system is now at one of the Bose repair centers.
Summary: Their money-back policy. My neighbor bought one of their pseudo-surround systems and exercised such policy within a week, much helped by coming over to my house and listening to a REAL home theater system, which actually cost a couple hundred less. The second best thing about Bose is that they do have very nice-looking industrial design, most of their products are admittedly quite attractive. But you know the old saw, "Beauty is as beauty does.