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Jbl-sb400.33796679
8.8 out of 10

JBL SB400

Great Deal: $499.95

Reviews and Problems with JBL SB400

Showing 1-10 of 15
Overall 2
2.0

One Star

Lionel Bennerson, Amazon
2 weeks ago
  • Summary: The product didn't work I'm looking forward to having the same make and model but only working this time
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Overall 2
2.0

Does not function as advertised

Clementine, Amazon
3 August 2014
  • Summary: This unit produces good sound, but is actually a piece of junk. It pops and bangs randomly and very loudly. The on-screen display contains only the volume bar, not the other 2 features it is supposed to include. I have found that trying to programme the TV remote to handle the volume up, volume down and mute functions is impossible. The first unit I had had to be replaced because of the failure of the remote control function.
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Overall 2
2.0

This sucks

Rasheed, Bestbuy
25 July 2014
  • Summary: This sound bar has a substandard sound when playing music. If you're expecting great quality when watching a movie, forget about this product.
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Overall 2
2.0
Design 8
8.0
Value for money 2
2.0
Ease of use 10
10
Sound quality 2
2.0
Comfort 6
6.0
Durability 2
2.0
Ease of setup 10
10
Technology 2
2.0

Pop noise

rodrigo, JBL
9 July 2014
  • Excerpt: Seems to be a common problem. Very disappointed. Lot of people complaining about this pop noise.
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Overall 2
2.0

do not recommend.

jack wheeler "Jack Wheeler", Amazon
18 June 2014
  • Summary: Returned. Defective. Replaced with a Jamo Jostens unit. Continued to pop when activated. JUL support is inept. They could not instruct me with proper connections.
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Overall 2
2.0
Design 4
4.0
Value for money 6
6.0
Ease of use 2
2.0
Sound quality 8
8.0
Comfort 2
2.0
Durability 2
2.0
Ease of setup 6
6.0
Technology 6
6.0

great if you want to hear popping noises

Nsp307, JBL
29 April 2014
  • Excerpt: Hooked this up this afternoon with a HDMI cable that I had. Sounds great until it starts popping every 10 minutes. Looked online and found some comments about using the analog cables included, so I did that, moved the subwoofer to a different outlet and now it only pops every 20 minutes. Anyone else have a fix, or is this getting shipped back?
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Overall 2
2.0

Pop & sync problems

Woody, JBL
19 April 2014
  • Excerpt: I bought it as a christmas present for my son. He hooked it up, sounded great, but had an intermittent "pop". The sync of video and audio was not reliable. He returned it. Hooked up the replacement unit, same problem. Sent it back for a refund. We are both very disappointed. I still have my Decade 36 speakers from the 70's, very low tech, but still sound great.
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Overall 2
2.0

HORRIBLE CUSTOMER SERVICE......wish i would have bought something else from a company that cares about its customers

Kenneth Dorsch, Amazon
16 April 2014
  • Summary: this review is about JBL, definitely not Amazon which has the best customer service in the world! can i give this 0 stars?????horrible..that is how i describe my experience with JBL....i bought a sb400 soundbar system..it broke after 2 months...sent it in for warranty repair...and this is when it all goes to hell...no replacement has come to me....i call daily...get the same robotic like answer that is is shipping today! and i will get tracking info by 4pm!!!!
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Overall 2
2.0

Official reply from Harman JBL on open security in Bluetooth.

Sungjun Lee, Amazon
11 March 2014
  • Summary: I was depressed from the reply. This is the official reply on open security in Bluetooth which I got twice. If you live in apartment or a place where you identify your neighbor, do NOT buy it. This is serious trouble than you expected. ============= This is our official answer. In order to provide it to you i have send your comments internal to our higher technical department. Again i must inform you that Harman is aware of this fact and it is working as intended.
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Overall 2
2.0

Loud popping sounds

Daniel, Amazon
3 March 2014
  • Summary: Sounded great then started making random extremely loud popping sounds. Bought the item from the Amazon warehouse, so I assume that was the reason for the original return.
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