Reviews and Problems with Boston Acoustics Soundware XS 2.1
Showing 1-8 of 8
Defective out of the box and you only get one day for return it!
Book buyer, Amazon
25 April 2014
Summary: One of the speakers did not have one of the speaker wire holes drilled out so I could not put both speaker wires on. This is a really obvious manufacturing defect. So I could not even try the speakers. Then when i went to do the return it said I had one day to return it! What? Never seen that on Amazon before. I was a little lerry of buying this anyway as a lot of people seemed be having quality control issues and now I see why.
the subwoofer makes hissing noise even without cable connected
Bill F, Amazon
10 April 2014
Summary: The hissing sound is very annoying no mattering the unit is on or off unless you unplug it from the outlet. The customer service is not helpful too. I am sending out for repair (I need to pay shipping fee) to see whether it can be fixed.
Summary: expected better from Boston Acoustics.. have a 2.1 Denon for years.. thought it was time to upgrade.. very disappointing.. my 6 year old Denon sound quality was much better .. remote came with an almost dead battery as well.
Terrible speaker system. The subwoofer sometimes turns on, sometimes turns on late, and sometimes doesn't work at all.
pen buyer, Amazon
26 November 2013
Summary: Horrible product and customer service. Often, the subwoofer needs a few seconds or minutes to turn on, after the music has started playing. Sometimes, the subwoofer decides not to turn on at all. I need to power the subwoofer off, and then on, to get it to work properly. I have tried (unsuccessfully) for several months to get Boston Acoustics to replace this clearly defective product.
Summary: I contemplated on getting this because $540 for speakers is a lot of investment but I've tested it at Best Buy and just fell in love that I just had to have it. About couple months after the purchase it wouldn't work on occasion. Even the Bluetooth function from my iPhone doesn't work. I bought it in January. Not that it's been 4 months the frequency of malfunction occurs more often. It's really frustrating.