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Boston-acoustics-soundware-xs-2-1.33609182
8.8 out of 10

Boston Acoustics Soundware XS 2.1

Great Deal: $175.59

Reviews and Problems with Boston Acoustics Soundware XS 2.1

Showing 1-8 of 8
Overall 2
2.0

Defective out of the box and you only get one day for return it!

Book buyer, Amazon
25 April 2014
  • Summary: One of the speakers did not have one of the speaker wire holes drilled out so I could not put both speaker wires on. This is a really obvious manufacturing defect. So I could not even try the speakers. Then when i went to do the return it said I had one day to return it! What? Never seen that on Amazon before. I was a little lerry of buying this anyway as a lot of people seemed be having quality control issues and now I see why.
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Overall 2
2.0

the subwoofer makes hissing noise even without cable connected

Bill F, Amazon
10 April 2014
  • Summary: The hissing sound is very annoying no mattering the unit is on or off unless you unplug it from the outlet. The customer service is not helpful too. I am sending out for repair (I need to pay shipping fee) to see whether it can be fixed.
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Overall 2
2.0
Value for money 4
4.0
Performance 6
6.0
Sound quality 8
8.0
Appearance 10
10

Specs & description misleading 15% restocking fee!

roypro, Bestbuy
18 January 2014
  • Summary: I did my homework before ordering this product online and I was assured by manufacturer that this product could be added to my present home theater...
  • Pros: looks, price if did as stated
  • Cons: not for home theater system addition, !5% restocking fee from HIDEF seller
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Overall 2
2.0

sound quality poor

Cassie, Amazon
29 December 2013
  • Summary: expected better from Boston Acoustics.. have a 2.1 Denon for years.. thought it was time to upgrade.. very disappointing.. my 6 year old Denon sound quality was much better .. remote came with an almost dead battery as well.
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Overall 2
2.0

Terrible speaker system. The subwoofer sometimes turns on, sometimes turns on late, and sometimes doesn't work at all.

pen buyer, Amazon
26 November 2013
  • Summary: Horrible product and customer service. Often, the subwoofer needs a few seconds or minutes to turn on, after the music has started playing. Sometimes, the subwoofer decides not to turn on at all. I need to power the subwoofer off, and then on, to get it to work properly. I have tried (unsuccessfully) for several months to get Boston Acoustics to replace this clearly defective product.
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Overall 2
2.0
Value for money 8
8.0
Performance 2
2.0
Sound quality 2
2.0
Appearance 10
10

Garbage

jordanzwon1, Bestbuy
6 September 2013
  • Summary: Its hard to review something when you cant even turn it on. I literally bought 3 of these and returned all three because none of them powered on.
  • Pros: Nothing
  • Cons: Everything
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Overall 2
2.0

Sometimes it works sometims it doesn't

Jenn "Jenn", Amazon
6 May 2013
  • Summary: I contemplated on getting this because $540 for speakers is a lot of investment but I've tested it at Best Buy and just fell in love that I just had to have it. About couple months after the purchase it wouldn't work on occasion. Even the Bluetooth function from my iPhone doesn't work. I bought it in January. Not that it's been 4 months the frequency of malfunction occurs more often. It's really frustrating.
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Overall 2
2.0
Value for money 2
2.0
Performance 8
8.0
Sound quality 10
10
Appearance 8
8.0

Would not sync with my remote

SteveEfg, Bestbuy
26 April 2013
  • Summary: when I tried to sync the sound system with my remote, everything shut down and nothing worked no matter what I did.
  • Pros: sound
  • Cons: would not sync with my remote
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