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Bose SoundTouch 20
8.2 out of 10

Bose SoundTouch 20

Best Price at Amazon

Reviews and Problems with Bose SoundTouch 20

Showing 1-10 of 141
Overall 10
10

Awesome Sound - Can add adapter and turn into Bluetooth speaker.

Shades946, Amazon
3 July 2015
  • Summary: Excellent sound quality. I was between this and sonos but sold after going to local bestbuy and listening to the sound difference. The app is easy to use and intuitive. So far, I've only used it to play pandora stations but will be adding a NAS with my personal music library soon.
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Overall 2
2.0

Great sound, but unfortunately the software is TERRIBLE and ...

Paul Murphy "Paul", Amazon
28 April 2015
  • Summary: Great sound, but unfortunately the software is TERRIBLE and ultimately makes the product unusable. I'm returning my Soundtouch. This product has broken my 10 year relationship with Bose, and I'm really sad about that! ;-( Airplay = total disaster. literally doesn't work AT ALL in my house.
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Overall 8
8.0

Getting better and better!

Edward Longshanks, Amazon
29 September 2014
  • Summary: I have had my eyes on this speaker for months now and after lengthy research I decided to purchase it recently, here's my thoughts... I did not have any problems setting it up. Bose' latest app for the iPhone now allows you to set up the soundtouch wirelessly, no computer needed!
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Overall 8
8.0

Great sound and well designed device

CGrandin, Amazon
21 August 2014
  • Summary: Great sound and fairly easy setup. I had some issues when I initially set it up, but customer support was very responsive and diligent in working with me. The recent software and firmware upgrade has seemed to fix my problems.
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Overall 10
10

Upgraded up from old Sounddock -- EASY Setup!

DesignGirl28, Amazon
19 August 2014
  • Summary: I've always loved Bose products. They are reliable, last a long time, and live up to their reputation as high quality sound devices. Previous to my purchase of the SoundTouch 20, I was using an old original Sounddock that docked with my original iPhone back in 2007-2008.
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Overall 10
10

Things actually seem pretty great. I am running the system off of ...

Dave Bronson, Amazon
15 August 2014
  • Summary: Just a quick review: I ordered the portable and received it yesterday. I had no problem setting through the wired setup process beyond it taking a while to update (around 15 minutes). All of the presets are working very well. Things actually seem pretty great.
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Overall 10
10

Another great Bose product.

Steve, Amazon
14 August 2014
  • Summary: I purchased the Sound Touch 30 for my wife's birthday and it is fantastic. I bought it from another site as I had points to use. I use all Apple products and it took about 10-15 minutes to create an account, connect to WiFi, and get the software downloaded and updated.
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Overall 10
10

quality is beyond amazing. Customer service is second to none

Saabboy93, Amazon
11 August 2014
  • Summary: You can not write a review worthy of Bose...quality is beyond amazing. Customer service is second to none. Had a small issue with my unit a month after I bought it, they sent me out a brand new unit free of charge. I will be buying more of these...
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Overall 2
2.0

Way behind on their software

Matt, Amazon
10 July 2014
  • Summary: I bought the soundtouch to connect to my Bose Lifestyle® 535 Series II home entertainment system. At the time i bought it, December 2013, the store people told me there would be a software connecting to the Sountouch within a few months. The software connection was not available for four months.
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Overall 2
2.0

Edited/Updated review on product - downgraded to 1 star

Casual Guru, Amazon
3 July 2014
  • Summary: Edit as of 9/24/14 - DO NOT PURCHASE. The Airplay function has become just as spotty and non-functional as some reviews indicate. It's a $400 fricking radio. When attempting to use Airplay, it may, or may not, make the connection.
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