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Bose-soundtouch-20.34226738
8.3 out of 10

Bose SoundTouch 20

Best Price at Amazon

Reviews and Problems with Bose SoundTouch 20

Showing 1-10 of 192
Overall 8
8.0

Great sound and well designed device

CGrandin, Amazon
21 August 2014
  • Summary: Great sound and fairly easy setup. I had some issues when I initially set it up, but customer support was very responsive and diligent in working with me. The recent software and firmware upgrade has seemed to fix my problems. It would get five stars if it had more streaming services in addition to Pandora.
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Overall 9
9.0

Excellent sound quality and very easy to install.

faranzazu, CNET
3 August 2014
  • Summary: It was very easy to setup the SoundTouch 20. The quality and power of the sound is very good.
  • Pros: Sound quality and installations process
  • Cons: Does not have app for WinPhone
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Overall 2
2.0

Way behind on their software

Matt, Amazon
10 July 2014
  • Summary: I bought the soundtouch to connect to my Bose Lifestyle® 535 Series II home entertainment system. At the time i bought it, December 2013, the store people told me there would be a software connecting to the Sountouch within a few months. The software connection was not available for four months. Once it was installed, it worked for about one month and then it stopped connecting.
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Overall 2
2.0

Way behind on their software

Matt, Amazon
10 July 2014
  • Summary: I bought the soundtouch to connect to my Bose Lifestyle® 535 Series II home entertainment system. At the time i bought it, December 2013, the store people told me there would be a software connecting to the Sountouch within a few months. The software connection was not available for four months. Once it was installed, it worked for about one month and then it stopped connecting.
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Overall 2
2.0

Edited/Updated review on product - downgraded to 1 star

Casual Guru, Amazon
3 July 2014
  • Summary: Edit as of 9/24/14 - DO NOT PURCHASE. The Airplay function has become just as spotty and non-functional as some reviews indicate. It's a $400 fricking radio. When attempting to use Airplay, it may, or may not, make the connection. If it does, and just as often as not begins to search endlessly, but if it does connect it typically will not keep the signal so the music "breaks up" for lack of a better term and then goes back to searching.
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Overall 8
8.0

great sound, can be difficult to setup

R. Voege "WFUV Fan", Amazon
17 June 2014
  • Summary: Bose delivers on fantastic sound in small size. Customer Service is great. Occasionally I have difficulty connecting, unsure why. It's great to be able to pick from so many internet radio stations which are readily accessible via Bose interface.
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Overall 10
10

Amazing

K boogie, h.h. gregg
17 June 2014
  • Summary: I use this on my back patio when I'm in the pool or hanging out. I plan on filling my entire house with these.
  • Pros: Easy To Set Up, Easy To Use, Low Power Consumption, Quality Construction
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Overall 8
8.0

Bose Master of Rich Sound in Small package

R. Hanson, Amazon
12 June 2014
  • Summary: I bought this because my area gets really poor FM reception. There is a large selection of Stations thru wi fi and this does it nicely. Add to that streaming your I Tunes library and airplay you have plenty of choices. The only negative is Pandora is only music service available but airplayhelps close the gap. I wish ItTunes radio could AirPlay. As I said in headline tis is the best sound I have ever heard from a table "radio".
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Overall 10
10

Love it!

Marybeth Rubin, Amazon
10 May 2014
  • Summary: Just bought the SoundTouch 20 and it's exceeded my expectations. My friend had it programmed and up and running in 45 minutes. Just a word of advice: If your home has an open floor plan as mine does, you can get away with the 20 model instead of the 30, and save some $. The 20 is powerful enough to produce sound all through my house. Love the simplicity of the remote with the presets. My only issue is with the length of the power cord.
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Overall 10
10

Works really well, sounds good, easy to use

BaconBoy, Amazon
9 May 2014
  • Summary: I am surprised on the amount of bad reviews for this product. I have used the SoundTouch 20 for over a month without any issues. The installation process took about 15 minutes and was very easy. The SoundTouch has worked really well with Pandora, AirPlay and sounds very good considering its limited size. I am planning on purchasing one or two more for other rooms around my house. The software is easy to use and very functional, updates have been effortless.
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