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Turtle-beach-xp400.33615916
9.2 out of 10

Turtle Beach XP400

Great Deal: $96.74

Reviews and Problems with Turtle Beach XP400

Showing 1-10 of 12
Overall 2
2.0

turns off after 5 min. regardless of activity

Sebastian, Amazon
4 weeks ago
  • Summary: so i bought these yesterday for same day delivery and they got here fast in a nice recertified refurbished box. i opened it and everything was inside except the turtle beach sticker. i hook everything up and i charge them and pair them. after only 5 min. they turn off automatically, mid conversation or mid game audio, even if they are charging. i contacted turtle beach and the distributor so lets see what they have to say.
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Overall 2
2.0

Defective Units x2

Bill Justesen "Computer Geek", Amazon
2 January 2015
  • Summary: Must be the luck of the draw, but this one was defective. Tried two and both had problems with sound cutting out.
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Overall 2
2.0

Very Comfortable Very Light Removable Microphone Compatible with consoles Wireless Volume ...

LAR Games, Amazon
5 December 2014
  • Summary: Okay, I've had these for quite a while now, and I have a couple of things to say about them. I bought these after hating the way my previous wireless headset hurt my ears and how the plastic on top broke after a month or two.This is what I think of the XP400 headset. PROS: Very Comfortable Very Light Removable Microphone Compatible with consoles Wireless Volume slider Great sound quality CONS: Terrible, Terrible, microphone quality Picking up this headset without...
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Overall 2
2.0

Beware the Refurbished version

Doug S., Newegg
4 December 2014
  • Summary: This was a Turtle Beach product that they refurbished and they don't stand behind their products. I am done with the company.
  • Pros: When it worked, it was a very good product
  • Cons: The transmitter, which is 100% required to work, completely died. Tried contacting Turtle Beach for support and they would do nothing to help once they saw it was refurbished.
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Overall 2
2.0

Nothing like paying shipping twice for a broke product

Scott Cameron, Amazon
17 October 2014
  • Summary: Headset did not work. Had to spend a number of days dealing with Turtle Beach going through standard procedures to "fix" the problem even though I had already tried those procedures directly from their website. I was then given information on returning the headset to be "fixed" or "replaced" at my cost. Nothing like paying shipping twice for a broke product.
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Overall 2
2.0

Sound Quality is very bad for this day in age.

Viet Le, Amazon
7 October 2014
  • Summary: Horrible sound and quality. Sounded Cheap and very poor quality not sure how it got such good reviews.
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Overall 2
2.0

One Star

Tiffany vieira, Amazon
30 September 2014
Overall 2
2.0

bad customer service

david r., Newegg
24 August 2014
  • Summary: buy another brand.
  • Pros: sound good New Egg is great. Good customer service.
  • Cons: but if you have a problem and have to get on touch with turtle beach, good luck.they will give you the runaround and tell you that you will just have to buy another one.
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Overall 2
2.0

Crap for a PC failed same day I got it.

Bettie, Amazon
10 July 2014
  • Summary: Got this to replace a broken gaming headset for my PC. Definitely not for PC you have to buy a bunch of extra parts to make it work for a PC which is not mentioned. Also no longer wireless if its used for a PC. It failed after a few hours of use the same day I got it. Would no longer turn on even while plugged in.
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Overall 2
2.0

Don't believe the Hype or 0 out of three

Elgin Kenneth Clem, Amazon
9 May 2014
  • Summary: 0 for three. I took a chance on this product because all of the other reviews were gleaming. First one showed up and wouldn't even turn on. Not even after allowing it to fully charge. No problem, factory refurbished right? Sent it back, thank you Amazon Prime, no hassle on return. So I ordered another one. This one turned on but the sound quality was worse than my ten dollar bluetooth phone headset. It continuously cut in and out and the sound was awful and tinny.
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