Summary: Seems to work great on the Xbox 360. Do not like the long cord that much. For the Xbox one, it works good. On the Xbox One you do have to have it connected to the Xbox console for the back ground sound and your controller for the chat. If you want the chat you will need the Xbox One headset adaptor. You also can not control the sound levels on the controller adaptor.
Summary: Overall this is a pretty good headset. Probably the first turtle beach I've owned that doesn't have a 3.5mm Mic (red/pink) jack.. so if you are wanting to get a headset for the PC and xbox360 don't get this one.
Summary: For the price, these are great! They provide great sound, they're comfortable to wear (even with glasses). The chords are a little long for my taste (but I just coiled them up), if you are charging the controller while using these headphones, you will get a little white noise in the background, I just try to never have to do that. Great headphones, I would recommend these to anyone.
Issue wth Amazon or Rakuten, Best Buy or Turtle Beach?
Stephanie Lynne Groth, Amazon
7 March 2014
Summary: I ordered $120.00 headphones by Turtle Beach for my son for Christmas. At the beginning of February the microphone went out. This happened last year with a cheaper Turtle Beach set we bought, but at least they lasted for almost a year! We ordered them via Amazon though they were sent by firstname.lastname@example.org. They have a Best Buy sticker on them, so we contacted them and they gave us the rakuten 800#.
Summary: The set-up was very easy; one USB cable and one optical cable. Adjusting the sound is done with a push of one button; there is no visual indicator so you have to play something through the headphones and press the button until you like the sound profile. The headphone cord is very long, which can be good or bad. If you are sitting close to your Xbox there is a lot of extra cord but the length does give you a lot of room.
Summary: We bought these for our son as the old turtle beaches broke. He said these are awesome, that you can hear the footsteps, and control the different levels of the game and chat and seems like expensive headphones.